Back up Google Drive files
Who is this article for?
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, yes.
This article applies to app version 4.
Note: This app version is no longer supported.
Other available versions:
Overview
The CrashPlan app can back up files in your Google Drive folder, but you must first make the files available offline. This article provides instructions for making files available offline in the Google Drive folder on your device.
Considerations
-
The Google Drive desktop app is decommissioned as of March 2018 and is replaced by two products:
- Google Drive File Stream (enterprise)
- Google Backup and Sync (consumer)
If you use the older Google Drive desktop application, you can replace it with either Drive File Stream or Backup and Sync. Either option places place a Google Drive folder on your device.
-
On Windows, to allow the CrashPlan app to access files in the Google Drive folder, you must set up your device to back up files from a Windows network drive.
-
To back up files in the Google Drive folder while using Google Drive File Stream on Windows, you must install the CrashPlan app per user. This gives Windows permissions to access the files in the Google Drive folder.
Back up files from Google Drive File Stream
Step 1: Make your Google Drive files available offline
- Navigate to the Google Drive container at the root of your device:
-
Windows: G:\
-
Mac: GoogleDrive
- Right-click each file or folder that you want the CrashPlan app to back up and select Drive File Stream > Available offline.
Select a folder to make its files available offline
When you make a folder available offline, including the My Drive folder, new files that you add to the folder are made available offline automatically.
Step 2: Ensure that your Google Drive files are selected for backup
- From the CrashPlan app home page, go to Backup and click Change.
- Navigate to the Google Drive container at the root of your device:
-
Windows: G:\
-
Mac: GoogleDrive
- Select the folders and files you made available offline.
- Click Save.
The CrashPlan app begins a file verification scan and then backs up only the files marked as available offline.
Back up files from Google Backup and Sync
Step 1: Make your Google Drive files available offline
Set up Backup and Sync to use Google Drive files offline.
Step 2: Ensure that your Google Drive files are selected for backup
- From the CrashPlan app home page, go to Backup and click Change.
- Navigate to your Google Drive folder and select the files that you want to back up:
- Windows: C:\users\<user>\Google Drive
- Mac: /<user>/Google Drive
- Click Save.
The CrashPlan app begins a file verification scan and then backs up the new files.