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This article applies to Code42 for Enterprise version 4.

Other available versions:

Version 6 | Version 5icon.qnmark.png

Code42 Support

Back up Google Drive files

This article applies to Code42 for Enterprise version 4.

Other available versions:

Version 6 | Version 5icon.qnmark.png

Overview

The CrashPlan app can back up files in your Google Drive folder, but you must first make the files available offline. This article provides instructions for making files available offline in the Google Drive folder on your device.

Non-Code42 products
​Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.

Considerations

If you use the older Google Drive desktop application, you can replace it with either Drive File Stream or Backup and Sync. Either option places place a Google Drive folder on your device.

Back up files from Google Drive File Stream

Step 1: Make your Google Drive files available offline

  1. Navigate to the Google Drive container at the root of your device:
  • Windows: G:\

  •  Mac: GoogleDrive

  1. Right-click each file or folder that you want the CrashPlan app to back up and select Drive File Stream > Available offline.
    Making files available offline in Google Drive File Stream
    Select a folder to make its files available offline
    When you make a folder available offline, including the My Drive folder, new files that you add to the folder are made available offline automatically. 

Step 2: Ensure that your Google Drive files are selected for backup

  1. From the CrashPlan app home page, go to Backup and click Change.
  2. Navigate to the Google Drive container at the root of your device:
  • Windows: G:\

  •  Mac: GoogleDrive

  1. Select the folders and files you made available offline. 
  2. Click Save.
    The CrashPlan app begins a file verification scan and then backs up only the files marked as available offline.  

Back up files from Google Backup and Sync

Step 1: Make your Google Drive files available offline

Set up Backup and Sync to use Google Drive files offline.

Step 2: Ensure that your Google Drive files are selected for backup

  1. From the CrashPlan app home page, go to Backup and click Change.
  2. Navigate to your Google Drive folder and select the files that you want to back up: 
  • Windows: C:\users\<user>\Google Drive
  •  Mac: /<user>/Google Drive
  1. Click Save.
    The CrashPlan app begins a file verification scan and then backs up the new files.