What is not backing up (CrashPlan for Small Business)
Who is this article for?
Instructor, yes.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, no.
CrashPlan for Small Business, yes.
Overview
CrashPlan for Small Business is designed to back up your user files (pictures, music, documents, etc.), not your operating system or applications. For this reason, the Code42 app excludes certain temporary files and system files. Additionally, some metadata is unsupported. This article describes the files and metadata that are not supported by CrashPlan for Small Business and excluded from backup.
What is excluded?
Because CrashPlan for Small Business is not intended to back up your operating system, the Code42 app excludes some files, which we call admin excludes. The following table lists some of the file types and folders that are excluded.
File type | Examples |
---|---|
Application data |
/Users/<username>/Applications/ /Applications/ /Program Files/ /Program Files (x86)/ |
Backup files | .bck, .bkf |
Caches |
.cache, .qdat, .fcpcache, \AppData\Local\Google\Chrome\User Data\Default\Cache |
Cookies | C:\Users\<username>\AppData\Local\Microsoft\Windows\INetCookies |
Other | .part, .rbf, .tib |
Temporary files | .tmp |
Trash/Recycle bin | C:\$RECYCLE.BIN\ /Users/<username>/.Trash/ |
System files |
.sys /srv/ |
Virtual machines | .hdd, .hds, .pvm, .pvs, .vdi, .vfd, .vhd, .vmc, .vmdk, .vmem, .vmsd, .vmsn, .vmss, .vmtm, .vmwarevm, .vmx, .vmxf, .vsv, .nvram, .vud, .xva |
Is my metadata backed up?
The Code42 app supports backing up metadata on all platforms; however, some metadata is unsupported.
Metadata cannot be restored via the web restore. To preserve metadata, restore from the Code42 app.
Unsupported metadata
Windows | OS X |
---|---|
|
|
Admin excludes
All patterns are in Java Regular Expression format.
Admin excludes are file types and folders that CrashPlan for Small Business excludes from backup.
All platforms
(?i).*/.*\.backupbundle/.* (?i).*/.*leveldb (?i).*/AppData/Local/Microsoft/OneDrive/logs/.* (?i).*/Apple.*/Installer Cache/.* (?i).*/Cookies\-journal.* (?i).*/CrashPlan.*/(?:cache|log|conf|manifest|upgrade|backupArchives|metadata)/.* (?i).*/Google/Chrome/.*Safe Browsing.* (?i).*/Google/Chrome/.*cache.* (?i).*/Google/Chrome/User Data/Default/IndexedDB/.* (?i).*/Lightroom.*Previews\.lrdata.* (?i).*/Main Identity.*/Data Records/.* (?i).*/Microsoft Help/.* (?i).*/Microsoft User Data/Entourage Temp/.* (?i).*/Microsoft/HelpLibrary/.* (?i).*/Microsoft/Office/.*/OfficeFileCache/.* (?i).*/Microsoft/Office/OTeleData.* (?i).*/Microsoft/OneNote/.*/Backup/My Notebook/CareFusion/OneNote_RecycleBin/.* (?i).*/Microsoft/Outlook/RoamCache/.* (?i).*/Microsoft/Search/.* (?i).*/Mozilla/Firefox/.*cache.* (?i).*/Mozilla/Firefox/Profiles/.*/extensions/staged/.* (?i).*/Mozilla/Firefox/Profiles/.*/weave/.* (?i).*/PM_HIBER\.BIN (?i).*/Packages/Microsoft\.Windows\.Cortana.* (?i).*/Plex Media Server/.* (?i).*/SAVE2DSK\.BIN (?i).*/SYSTEM\.DAT (?i).*/Sophos.*/.* (?i).*/TOSHIBER\.DAT (?i).*/USER\.DAT (?i).*/VMMHIBER\.W9X (?i).*/Win386\.SWP (?i).*/Windows Update Setup Files/.* (?i).*/\.TemporaryItems/.* (?i).*/\.dropbox\.cache/.* (?i).*/lost\+found/.* (?i).*/memory\.dmp (?i).*/swsetup/.* (?i).*/tsm_images/.* (?i).*Steam/appcache/.* (?i).*Steam/steamapps/.* (?i).*\.DS_Store (?i).*\.bck (?i).*\.bkf (?i).*\.cprestoretmp.* (?i).*\.hdd (?i).*\.hds (?i).*\.ldb (?i).*\.mrimg (?i).*\.nvram (?i).*\.ost (?i).*\.part (?i).*\.pvm (?i).*\.pvs (?i).*\.rbf (?i).*\.tib (?i).*\.tmp (?i).*\.vdi (?i).*\.vfd (?i).*\.vhd (?i).*\.vhdx (?i).*\.vmc (?i).*\.vmdk (?i).*\.vmem (?i).*\.vmsd (?i).*\.vmsn (?i).*\.vmss (?i).*\.vmtm (?i).*\.vmwarevm (?i).*\.vmx (?i).*\.vmxf (?i).*\.vsv (?i).*\.vud (?i).*\.xva (?i).*king.com.CandyCrushSodaSaga.* (?i)/dev/.* (?i)/sbin/.* .*/(?:42|\d{18})/(?:cp\.properties|cpbf\d{18}.*/.*|\d{18}|cpbp|cpfmf(?:(?:\.compacttmp[psx])|[psx])?|cphdf|cprp|cptl) .*/(cookies|permissions)\.sqllite(-.{3})? .*/Music/Subscription/.* .*/\.DocumentRevisions-V100/.* .*/iPod Photo Cache/.*
Windows
(?i).*/AppData/.*/.*AppData.* (?i).*/ntuser\.dat.* (?i).*\$RECYCLE\.BIN/.* (?i).:/(Recovery|boot|ESD|Recycler)/.* .*/AppData/.*/Dropbox/instance1/.* .*/AppData/.*/Google/.*/CertificateTransparency/.* .*/AppData/.*/Microsoft/.*Cache.* .*/AppData/.*/Microsoft/Office/.*Spw.* .*/AppData/.*/Temp/.* .*/AppData/.*/cef_cache/.* .*/AppData/Local/Microsoft/Windows/.* .*/AppData/Local/Packages/.* .*/AppData/Local/WebEx/.* .*/AppData/LocalLow/Microsoft/.* .*/AppData/Roaming/CrashPlan/.* .*/AppData/Roaming/Microsoft/Windows/.* .*/AppData/Temp.* .*/I386.* .*/Local Settings/Temp.* .*/Local.*/History/.* .*/LocalService/.* .*/MSOCache.* .*/Microsoft.*/RecoveryStore.* .*/Microsoft.*/Windows/.*\.edb .*/Microsoft.*/Windows/.*\.log .*/Microsoft.*/Windows/Cookies.* .*/NetHood/.* .*/NetworkService/.* .*/Safari/Library/Caches/.* .*/System Volume Information/.* .*/Temporary Internet Files/.* .*/Users/All Users/Microsoft/Microsoft Antimalware/.* .*/Users/All Users/Symantec/Symantec Endpoint Protection/.* .*/Windows Defender/.* .*/hiberfil\.sys .*DfsrPrivate.* .*Thumbs\.db .:/Config\.Msi.* .:/Dell/.* .:/HIBERFIL\.SYS .:/HIBRN8\.DAT .:/Intel/.* .:/Oracle/.* .:/PerfLogs/.* .:/Program Files \(x86\)/.* .:/Program Files/.* .:/ProgramData/CrashPlan/.* .:/Users/All Users/Microsoft/.* .:/Windows/.* .:/Windows\.old.* .:/_RESTORE/.* .:/_SMSTaskSequence/.* .:/bootmgr .:/bootnxt .:/io\.sys .:/msdos\.sys .:/ntdetect\.com .:/ntldr .:/pagefile\.sys .:/safeboot/.* .:/swapfile\.sys .:/winnt/.* /Windows/System32/.*
Mac
(?i).*/Application Support/Path Finder/AirDrop/.* (?i).*/Application Support/Path Finder/Mobile Devices/.* (?i).*/backups.backupdb/.* (?i).*/migratedphotolibrary/Thumbnails/.* (?i).*\.imovielibrary/.*/Analysis Files/.* (?i).*\.imovielibrary/.*/Render Files/.* (?i).*\.imovielibrary/\.lock$ (?i)^/Users/((?!XCode).)*/Applications/.* .*/Code42/Code 42 Service\.app/.* .*/Library/.*/.*Spotify.* .*/Library/Accounts/Accounts/.* .*/Library/Application Support/Microsoft/.* .*/Library/Application Support/Notification Center/.* .*/Library/Application Support/OneDrive/.* .*/Library/Application Support/SyncServices/.* .*/Library/Application Support/com\.apple\.sbd.* .*/Library/Application Support/com\.apple\.spotlight/.* .*/Library/Application Support/inSync/.* .*/Library/Caches/.* .*/Library/Calendars/.*/Info\.plist .*/Library/Calendars/Calendar Cache.* .*/Library/Containers/.* .*/Library/Cookies/(Cookies\.binarycookies|com\.apple\.appstore\.plist) .*/Library/Google/GoogleSoftwareUpdate/.* .*/Library/Logs/.* .*/Library/Mail/.*/Info\.plist .*/Library/Mail/AvailableFeeds/.* .*/Library/Mail/Envelope Index/.* .*/Library/Mirrors/.* .*/Library/PubSub/Database/.* .*/Library/PubSub/Downloads/.* .*/Library/PubSub/Feeds/.* .*/Library/Safari/.*\.db .*/Library/Safari/HistoryIndex\.sk .*/Library/Saved Application State/.* .*/Network Trash Folder/.* .*/Photos Library.*/Thumbnails/.* .*/VM Storage/.* .*/\.Trash.* .*/\.fcpcache/.* .*/iP.* Software Updates/.* .*/iPhoto Library.*/Thumbnails/.* .*/iTunes/Album Artwork/Cache/.* .*MobileBackups/.* .*Private Directory Data.*/.* .*\.Spotlight-.*/.* .*\.fseventsd.* .*\.hotfiles\.btree.* /Network/.* /Previous Systems.* /Users/Shared/SC Info.* /\.vol/.* /afs/.* /automount/.* /mach\.sym /mach_kernel /net/.* /tmp/.* ^/(bin|home|sbin|cores|private|var)/.* ^/Applications/.* ^/System/.*
Linux
/cdrom/.* /devices/.* /dvdrom/.* /home/.*/\.cache/.* /initrd/.* /kernel/.* /lib/modules/.*/volatile/\.mounted /proc/.* /run/.* /selinux/.* /srv/.* /sys/.* /system/.* /tmp/.* /usr/local/games/.* /var/(?:run|lock|spool|tmp|cache)/.*
Hidden files
Some temporary and system files are hidden in the restore view because you do not typically need to interact with these files. Hidden files and locations do not appear in the file selection list by default. Select Show hidden files to view hidden files.
All patterns are in Java Regular Expression format.
All platforms
.*/\..* (?i).*\.tmp (?i).*/temp/ (?i).*/tmp/ .*/(?:42|\d{8,}).*/(?:cp|~).* .*\.part .*/iPhoto Library/iPod Photo Cache/.* .*\.cprestoretmp.* .*/Music/Subscription/.*
Windows
.:/ProgramData/ .*Thumbs\.db .*/Local Settings/History/ .*/NetHood/ .*/PrintHood/ .*/Cookies/ .*/Recent/ .*/SendTo/ .*/LocalService/ .*/NetworkService/ .*/Start Menu/ (?i).*/NTUSER.* (?i).:/WINDOWS/ (?i).:/autoexec.bat .*\$RECYCLE\.BIN/.* .*/System Volume Information/.* .*/RECYCLER/.* .*/I386.* .*/pagefile.sys .*/MSOCache.* .*UsrClass\.dat\.LOG .*UsrClass\.dat .*/Temporary Internet Files/.* (?i).*/ntuser.dat.* .*/Local Settings/Temp.* .*/AppData/Local/Temp.* .*/AppData/Temp.* .*/Windows/Temp.* (?i).*/Microsoft.*/Windows/.*\.log .*/Microsoft.*/Windows/Cookies.* .*/Microsoft.*/RecoveryStore.* (?i).:/Config\\.Msi.* (?i).*\\.rbf .*/Windows/Installer.* .*/Application Data/Application Data.* (?i).:/Config\.Msi.* (?i).*\.rbf (?i).*/Microsoft.*/Windows/.*\.edb (?i).*\.ini
Mac
/bin/ /etc/ /sbin/ /usr/ /sw/ /System/ /private/ /Desktop DB /Desktop DF /dev/.* .*\.Trash.* /\.vol/.* /mach.sym /mach_kernel .*\.hotfiles\.btree.* .*/Trash/.* .*/Network Trash Folder/.* .*/VM Storage .*\.fseventsd.* .*/Library/Caches/.* .*\.Spotlight-.*/.* /Network/.* /tmp/.* /cores/.* /afs/.* /automount/.* /private/Network/.* /private/tmp/.* /private/var/tmp/.* /private/var/folders/.* /private/var/run/.* /private/var/spool/postfix/.* /private/var/vm/.* /Previous Systems.* .*/lost\+found/.* .*/Microsoft User Data/Entourage Temp/.* .*/iP.* Software Updates/.* .*/Library/Application Support/SyncServices/.* .*/Library/Logs/.* .*/Library/Mail/Envelope Index .*/Library/Mail/AvailableFeeds/.* .*/Library/Mirrors/.* .*/Library/PubSub/Database/.* .*/Library/PubSub/Downloads/.* .*/Library/PubSub/Feeds/.* .*/Library/Safari/Icons.db .*/Library/Safari/WebpageIcons.db .*/Library/Safari/HistoryIndex.sk .*/Library/Calendars/Calendar Cache .*/iTunes/Album Artwork/Cache/.* .*/iPhoto Library/iPod Photo Cache.* /Network/Servers.* /Users/Shared/SC Info.* /net/.* /private/var/automount/.* /private/var/db/dhcpclient/.* /private/var/db/fseventsd/.* /System/Library/Extensions/Caches/.* .*/Library/Saved Application State/.* .*/Library/Mail/.*/Info.plist .*/Library/Calendars/.*/Info.plist .*MobileBackups/.*
Linux
/bin/ /boot/ /etc/ /initrd/ /lib/ /opt/ /sbin/ /usr/ /var/ /srv/ /sys/.* /dev/.* /proc/.* /tmp/.* .*/lost\+found/.* /selinux/.*
Related topics
- Why does the Code42 app show a different number of files than my computer? (CrashPlan for Small Business)
- Change the file selection (CrashPlan for Small Business)
- Exclude or filter files using file type and regular expressions (regex) in CrashPlan for Small Business
- Reference information for including or excluding files from backup using CrashPlan for Small Business
- Exclude networks used for backup (CrashPlan for Small Business)