View CrashPlan for Small Business receipts
Who is this article for?
Instructor, yes.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, no.
CrashPlan for Small Business, yes.
Overview
This article explains your options for viewing and obtaining receipts from CrashPlan for Small Business.
Video
Watch the brief video below to learn how to access your receipts (start at 1:02).
Considerations
Receipts for CrashPlan for Small Business do not include value-added tax (VAT) information for any customers.
View your CrashPlan for Small Business receipts
CrashPlan for Small Business receipts are sent via email for subscription changes. You can also get receipts emailed to you automatically each month.
For subscription changes
By default, we email a CrashPlan for Small Business receipt:
- When you initially purchase CrashPlan for Small Business.
- When you change your subscription administrator.
Monthly
To receive a receipt via email automatically each month:
- Sign in to the Code42 console.
- Select Account.
- Click Manage My Subscription.
The My Subscriptions page opens. - Click Details.
- For Receive Renewal Receipts, select On.
Online
CrashPlan for Small Business subscription administrators can view CrashPlan for Small Business receipts at any time.
Viewing subscriptions purchased after November 2016
- Sign in to the CrashPlan for Small Business Code42 console.
- Go to Account.
- Click View Current Billing Information to view subscriptions you purchased after November 2016.
Managing subscriptions purchased before November 2016
- Sign in to the CrashPlan for Small Business Code42 console.
- Go to Account.
- View subscriptions under Previous Billing History for subscriptions you purchased before November 2016.