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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan for Small Business customer? Search or browse Incydr and Instructor or CrashPlan Cloud.

Instructor, yes.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

CrashPlan for Small Business, yes.

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Code42 Support

Open the Code42 app for CrashPlan for Small Business

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan for Small Business customer? Search or browse Incydr and Instructor or CrashPlan Cloud.

Instructor, yes.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

CrashPlan for Small Business, yes.

Overview

The Code42 app is designed to run in the background quietly, so most of the time you won't know it's there. This article explains how to open the app on your device.

Windows

To open the Code42 app from the Windows menu:

  1. Click the Windows menu in the lower-left corner (or press the Windows key on your keyboard).
  2. Click All apps (or type "Code42" in the Windows search field).
  3. Select Code42.

To open the Code42 app from the Windows notification area:

  1. Click the up-arrow icon in the lower-right corner.
  2. Click the Code42 icon. Code42 icon 
  3. Click the gear icon and select Open Code42.  

Mac

To open the Code42 app from the Applications folder:

  1. Open the Finder
  2. Select Applications (in the left column).
  3. Double-click Code42.

To open the Code42 app from the menu bar:

  1. Click the Code42 icon. Code42 icon
  2. Click the gear icon.
  3. Select Open Code42.

To open the Code42 app with Spotlight:

  1. Press Command-Space bar to open the Spotlight search bar. 
  2. Type "Code42".
  3. Press Enter or select the Code42 app from the list of applications. 

Linux

Open the Code42 app from Terminal with the following command: /usr/local/crashplan/bin/desktop.sh

In Ubuntu, you can also click the Dash icon (home button in the upper-left corner) and type "Code42" to find the app. 

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