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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan for Small Business customer? Search or browse Incydr and Instructor or CrashPlan Cloud.

Instructor, yes.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, yes.

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Next steps after setting up CrashPlan for Small Business

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan for Small Business customer? Search or browse Incydr and Instructor or CrashPlan Cloud.

Instructor, yes.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, yes.

Overview

As a CrashPlan for Small Business administrator, use this article to quickly locate resources for configuring and managing your CrashPlan for Small Business environment. After you set up CrashPlan for Small Business, follow the next steps suggested here.  

Backup

Familiarize yourself with the Code42 console

Explore the Code42 console.

  • Learn the basics of navigating the Code42 console.
  • Use the Code42 console to view, manage, monitor, and configure your CrashPlan for Small Business environment.
  • Apply settings across your CrashPlan for Small Business environment.

Configure and manage your environment

Configure appropriate backup policies and settings for your organization.

Adjust memory settings

If your backup selection exceeds 1 TB of storage (or 1 million files), adjust Code42 app settings to match the amount of memory required for backup.

Configure backup policies

Grant and remove access

CrashPlan for Small Business pricing is device-based, so you are charged for each active device.

Configure backup alert recipients

By default, administrator users receive backup alert report emails. You can add more users to the list of recipients in the Code42 console from Reporting.   

Troubleshooting

Foundational concepts

For an understanding of the foundational concepts underpinning the CrashPlan for Small Business environment, refer to the article below.

How Backup Works
An explanation of how CrashPlan for Small Business analyzes, compresses, encrypts, transmits, and stores data.

Resources and support

For additional information, search our support articles or contact our Customer Champion team.