Install and uninstall the CrashPlan for Small Business mobile app

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Who is this article for?

CrashPlan Cloud

CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan for Small Business customer? Search or browse Incydr and Instructor or CrashPlan Cloud.

Instructor, yes.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, yes.

Overview

This tutorial explains how to install and uninstall the CrashPlan for Small Business mobile app for Android and iOS devices.

Install

Sign in

Sign in to the CrashPlan for Small Business mobile app with your CrashPlan for Small Business username and password. If supported and enabled for your device, you can use biometric authentication. Two-factor authentication is also supported.

Uninstall

If you uninstall the CrashPlan for Small Business mobile app, any files downloaded using the CrashPlan for Small Business mobile app will be deleted from your device. If you opened a file in another app, that copy is not removed.

Android

Go to your device's Settings.
Tap Apps or Application Manager.
Tap CrashPlan.
Tap Uninstall.
Tap OK to confirm the uninstall.

iOS

Tap and hold the CrashPlan icon until it starts to shake.
A small "x" appears in the corner of the app icon.
Tap the "x" in the corner of the app.
Tap Delete to confirm the uninstall.

External resources

Google: Delete or disable apps on Android
Apple: How to delete apps on your iPhone, iPad, and iPod Touch