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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan for Small Business customer? Search or browse Incydr and Instructor or CrashPlan Cloud.

Instructor, yes.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, yes.

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Install and uninstall the CrashPlan for Small Business mobile app

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan for Small Business customer? Search or browse Incydr and Instructor or CrashPlan Cloud.

Instructor, yes.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, yes.

Overview

This tutorial explains how to install and uninstall the CrashPlan for Small Business mobile app for Android and iOS devices.

Install

Download the free CrashPlan for Small Business mobile app for your device: 

Sign in

Sign in to the CrashPlan for Small Business mobile app with your CrashPlan for Small Business username and password. If supported and enabled for your device, you can use biometric authentication. Two-factor authentication is also supported. 

Uninstall

If you uninstall the CrashPlan for Small Business mobile app, any files downloaded using the CrashPlan for Small Business mobile app will be deleted from your device. If you opened a file in another app, that copy is not removed.  

Android

  1. Go to your device's Settings.
  2. Tap Apps or Application Manager.
  3. Tap CrashPlan.
  4. Tap Uninstall
  5. Tap OK to confirm the uninstall. 

iOS

  1. Tap and hold the CrashPlan icon until it starts to shake.
    A small "x" appears in the corner of the app icon. 
  2. Tap the "x" in the corner of the app. 
  3. Tap Delete to confirm the uninstall.