Who is this article for?
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, no.
CrashPlan for Small Business, yes.
For all CrashPlan for Small Business users, we send regular backup status reports to keep you informed about the health of your devices' backups. This guide explains the information in your backup status reports and shows how to configure when these emails are sent.
Watch the 3-minute video below to learn about backup status report emails and troubleshoot any areas of concern.
Your backup status report
|b||My Account||Open your CrashPlan for Small Business Code42 console.|
|c||Areas of concern||
The number of your devices that have an area of concern, such as a long time since the last backup activity or an incomplete backup. Troubleshoot areas of concern.
The name of one device under your CrashPlan for Small Business user account.
An indicator of this device's backup status.
Details about this device's backup.
Configuring backup report delivery
You can configure your weekly backup status reports from from the Code42 console.
Your CrashPlan for Small Business administrator can also configure report settings for everyone in your organization.
Configuring backup reports from the Code42 console
- Sign in to the Code42 console.
- Go to Devices > Active.
- Choose a device to view its details.
- Click the action menu and choose Edit.
- Go to Reporting.
- Change your backup report settings.
- Click Save.