Who is this article for?
Incydr Professional, Enterprise, Horizon, and Gov F2, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
CrashPlan for Small Business, yes.
The Account Information page provides a quick way to purchase a subscription plan or change your current one. It also displays details about your subscription (including the expiration or renewal date), the number of active devices, and the amount of data being protected.
Watch the 3-minute video below to learn how to manage your subscription from Account Information.
|a||Subscription||Status of your CrashPlan for Small Business subscription|
|b||Account created||Date when your CrashPlan for Small Business account was created|
|c||Manage My Subscription||Click to manage your subscription via our payment processor, Digital River|
|d||Devices||Total number of computers under your CrashPlan for Small Business subscription|
Amount of data backed up on all computers under your CrashPlan for Small Business subscription
|f||Previous Billing History||Displays information on your CrashPlan for Small Business subscriptions purchased before November 1, 2016|
|g||View Current Billing Information||Displays information on your CrashPlan for Small Business subscriptions purchased after November 1, 2016, via our payment processor, Digital River|
The user who is authorized to make changes to your billing information for your CrashPlan for Small Business subscription
|i||Change||Click to change your subscription administrator to another user|
Change subscription administrator
|a||Change subscription administrator to:||List of users who can be selected as the subscription administrator|
|b||Cancel||Click to close without changing your subscription administrator|
|c||Change||Click to change your subscription administrator to the selected user|