Back up to an external drive with CrashPlan for Small Business
Who is this article for?
Instructor, yes.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, no.
CrashPlan for Small Business, yes.
Overview
Backing up to a local destination, such as an external drive connected to your computer, is recommended when you are frequently using a device in areas that do not have Internet access, or when you frequently need to back up large quantities of data. This tutorial provides step-by-step instructions for backing up files to an external drive.
Local destinations are subject to the same 90-day deleted file retention policy as cloud destinations. CrashPlan for Small Business cannot be used as an archival service for long-term storage of deleted files.
Videos
Watch this short video to learn how to back up to an external drive.
Steps
Follow these instructions if you would like to back up the files to a folder on your device or external drive:
- Open the Code42 app.
- Click Settings, then click Backup Sets.
- At Destinations, click Change.
- Select Add Local Destination.
The file browser for your device opens. - Select the drive or folder you want to back up to.
The new drive appears in the list of available destinations. - Select the local destination that you added.
- Click Save.
The Code42 app begins backing up your file selection to the external drive.
FAQs
You can disconnect external drives at any time, and for any length of time—the Code42 app won't delete files from your backup if the drive is disconnected. When you reconnect the drive, the backup resumes where it left off. If you reconnect the drive and the Code42 app doesn't recognize it immediately, it is likely because the drive letter or name changed. See the troubleshooting tips below to correct the issue.
If a drive becomes too full for the Code42 app to continue backing up to it, the Code42 app reports Out of space at destination. To continue backing up, you can either move the backup archive to a larger drive, or reduce the size of the archive.
Local backups are stored in the location you selected when adding the destination. They are stored in an encrypted archive format within a folder labeled with the 18-digit device ID that corresponds to your device.
Best practices (Windows)
Troubleshooting tips
Code42 app reports drive as "missing"
External drive stops backing up (Mac)
Related topics
- Download files from an external drive to a new device or drive using CrashPlan for Small Business
- Renamed or "missing" external drive stops backup (CrashPlan for Small Business)
- Back up external hard drives using CrashPlan for Small Business
- Move a CrashPlan for Small Business backup archive to a new folder or drive