Troubleshooting CrashPlan
Overview
The articles in this guide include troubleshooting information and related solutions for issues you may encounter with the Code42 app. This guide also documents known issues.
Featured articles
- Recover files infected by CryptoLocker or CryptoWall using CrashPlan
- Test your network connection (CrashPlan)
- Stop and start the Code42 app service (CrashPlan)
- Unable to connect to backup engine on devices with a custom localhost address (CrashPlan)
- Uninstall and reinstall the Code42 app for CrashPlan
- Code42 app does not run (CrashPlan)