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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

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Get files

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

Overview

File backup is about more than just recovering files after a disaster — it’s about having access to your files and file history, no matter what the reason.

Use the quick steps below to download a few files from the Code42 app, or browse this guide for more in-depth information.

Code42 app

Download files from any device on your account using the Code42 app.

  1. Click Get Files.
  2. Browse or search for a file.
  3. Mouse over the file, and click the download icon download icon, or select several files and click Get Files.

Get Files

Access files on the go

Need a file when you're away from the Code42 app? You can also download your files from any web browser

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