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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

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Code42 Support

View your backed up files

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

Overview

After you've started backing up your files with Code42 CrashPlan, you may want to see which files have been backed up. To view your backed up files, follow the steps below.

Steps

As soon as a file is backed up, it's ready to be downloaded. To view your backed up files:

  1. Go to Home and click Get Files.
    A list of files appears, displaying the files backed up with CrashPlan.
  2. Review the list to see what's backed up. Click the folder name to see its contents.

Get files

What If Some Of My Files Don't Appear In The List Of Backed Up Files?

Download files

Checking to make sure you've included all of your important files in your backup selection is a great idea. It's also the perfect time to test downloading a few files just to be sure you'll know how to retrieve your files when you really need them.

See Download files from the Code42 app for step-by-step instructions.