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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

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Code42 Support

Windows notification area reference (version 5.0.x of the CrashPlan app)

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

Overview

The Code42 CrashPlan icon in the notification area gives Windows users quick access to CrashPlan features.

If you are using version 5.1.x or later of the Code42 app, see the reference guide for the Notification Area And Menu Bar App instead.

Newer version of this article
Version 5 is no longer supported. See the Code42 app reference for the latest version of this content.

Consideration

The Code42 app adjusts the percent of CPU it uses depending on if you are present and working on your computer versus if you are away from your computer. To determine if you are away or present, the Code42 app relies on the notification area menu. Consequently, if you do not launch the notification area menu, CrashPlan always uses the “away” setting.

CrashPlan menu options

To access the CrashPlan menu, right-click the Code42 icon in the Windows notification area.

Windows notificaiton area

Item Description
a Code42 Icon Right-click to open the menu.
b Show Application Opens the Code42 app.
c Destinations Displays status of backups for each destination:
  • Green indicates you are connected to that destination.
  • Gray indicates you are not connected to that destination.
d Sleep

Pauses the the Code42 service. Stops all backup and download activity for the length of time you specify.

How long would you like to sleep message

e Exit Exits the CrashPlan notification menu (removes the CrashPlan icon from the notification area). To relaunch the CrashPlan menu, go to Start > Programs > Code42 CrashPlan > Code42 CrashPlan Tray.
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