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CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

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Back up networked storage or NAS devices

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

Overview

Code42 CrashPlan supports backing up network attached storage (NAS) on OS X and Linux. Storage must be mounted in order for CrashPlan to access it. This article provides resources for mounting NAS on the supported operating systems.

Considerations

CrashPlan doesn't support backing up mapped drives on Windows. This is due to an OS-level restriction built into Windows.

OS X

Mount the drive

On OS X, NAS drives and other network drives must be mounted to your device in order for CrashPlan to access them. Consult your operating system's documentation for information on mounting the drive to your computer. Apple documentation for recent versions of OS X are provided below for your convenience.

If the drive is mounted, the left-hand pane of the Finder window will show the drive with an eject arrow next to it. After the drive is mounted, add files and folders on the networked drive to your file selection.

Automatically mount the drive upon login

If you have a NAS drive that you wish to back up or use as a backup destination, set it to automatically mount each time you sign in to the computer.

  1. Open System Preferences.
  2. Select Users and Groups.
    Older versions of OS X may list this as Accounts.
  3. Select Login Items.
  4. Click + to add an item.
  5. In the Finder window that opens, select the mounted share.
  6. Add files and folders on the networked drive to your file selection.

Ubuntu

Ubuntu's official documentation provides information on how to mount networked drives. After the drive is mounted, add files and folders on the networked drive to your backup file selection.

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