Code42 CrashPlan commands
Who is this article for?
CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises
Instructor, no.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
Overview
CrashPlan’s command-line interface (CLI) allows you to manually enter commands that can be used to generate log files, start and stop the backup service, assign a new GUID, and more.
Steps
- Open the Code42 app.
- Double-click the CrashPlan logo in the upper-right corner.
The command-line interface appears. - Enter commands in the text area.
- Enter commands without quotes.
- The commands are case-sensitive, so be sure to enter commands exactly as shown.
- Use commas to separate multiple commands on the same line.
Available commands
| Command | Description |
|---|---|
backup.replace <destination-GUID> |
Recreates the client-side cache with data from the destination. Code42 cloud destination GUIDs are listed below. See also "No Files Found" article. US and other (non-Australian) International customers:
Australian customers:
|
backup.scan |
Performs a file verification scan or checks your file selection for deleted files. Can be abbreviated as scan. |
backup.set |
Create or delete backup sets. Can be abbreviated as set. |
backup.validate |
Validate the client cache for all or a given destination. |
connection.info |
Returns the local IP address and ports used by the Code42 app.
The ports displayed are used for the following:
The HTTP Port is not used in version 4.x of the Code42 app. |
custom |
Deletes any existing Code42 app language and skin customizations. |
deauthorize |
Deauthorize the computer. Logs out the current user, disables the Code42 service and requires login to resume. Often used for troubleshooting or to switch to a different user account. |
disconnect |
Disconnects the computer or another computer on the account using the Globally Unique ID. Example: disconnect <GUID> |
dump |
Print the client's state and configuration to the logs for easy reading. If possible, always issue this command before sending the logs to support. |
exit |
Exit the Code42 app and turn off the background Code42 service. |
getlogs |
Compiles the client logs into a compressed archive and displays the archives path. Example: /Library/Logs/CrashPlan/cl_<GUID><hostname><date/timestamp>.zip |
guid |
Display computer's current identity (Globally Unique ID). |
guid new |
Assign a new, randomly generated computer identity. |
guid <guid number> |
Reassign the provided guid from another computer in your account to this computer. |
help |
Show a list of available commands. |
java |
View or set the Java JVM maximum heap size. See our tutorial for details about how to use this command to increase the amount of memory allocated to the Code42 service. |
log |
Control logging levels. Available logging levels are:
|
pause.system |
Pause the Code42 service for 24 hours. Add number of minutes to pause for a different period. For example, pause.system 30 pauses for 30 minutes. Can be abbreviated as pause. |
pause.target <guid> <time in minutes> |
Pauses backup to a specific destination GUID for a specific number of minutes. For example, pause.target 42 30 pauses back up to CrashPlan Central for 30 minutes. |
proxy |
Manage proxy settings and refresh PAC file. Available proxy commands are:
|
reauthorize |
Reauthorize with the server. Can be abbreviated as rz. |
reconnect |
Reconnects the computer or another computer on the account using the Globally Unique ID. Example: reconnect <GUID> |
restart |
Exit the Code42 app and restart the Code42 service. |
resume.system |
Resume the Code42 service. Can be abbreviated as resume. |
shutdown |
Shutdown the Code42 service. Can be abbreviated as stop or exit. |
version |
Display the version date/time string given a long version number. |