Who is this article for?
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
Welcome to the CrashPlan getting started guide! In three easy steps, you can begin backing up the files that mean the most to you. For a detailed introduction to CrashPlan, see the topics in the guide below.
You can also download this guide as a PDF.
Step 1: Install the Code42 app
Download the Code42 app for the version of CrashPlan you want to use. Open the downloaded file and follow the prompts to install CrashPlan on your computer.
- CrashPlan for Small Business: See Downloading CrashPlan PRO for steps to download the Code42 app from the Code42 console
- Code42 for Enterprise: contact your Code42 for Enterprise administrator
Step 2: Create your account
Create an account as instructed by your CrashPlan administrator.
Step 3: Select your files and start your backup
CrashPlan selects your user folder for initial backup by default. The user folder contains commonly-used folders for pictures, music, documents, downloads, and more.
- (Optional) Click Change to adjust the folders selected for backup
- Click Start Backup
That's it! It's safe to close the Code42 app while your backup continues quietly, behind the scenes. If you turn your computer off, CrashPlan will resume where it left off the next time you turn it on.
Your computer must be awake for CrashPlan to back up your files. You can optimize your computer's energy settings if you don't want your backup interrupted.
For more detailed information, read or browse the topics below.