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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan Cloud customer? Search or browse CrashPlan for Small Business or Incydr and Instructor.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, yes.

Retired product plans, no.

CrashPlan for Small Business, no.

Code42 Support

Sign up with newly deployed Code42 app for CrashPlan


Your Code42 administrator may have deployed a Code42 app to your device. And that app may open on your desktop and prompt you to sign up for a backup account. Follow the instructions in this article.


This article describes deployment tools available to Code42 apps version 6.5 and later

Sign up

Sign up for your Code42 account by following the instructions below. For more information, contact the administrator of your Code42 environment.

On Windows and Mac, apps open automatically
On Windows and Mac, the Code42 app automatically opens on your desktop. Linux users, run this command:/usr/local/crashplan/bin/CrashPlanDesktop
  1. At the last line on the Code42 app interface, click Sign up for an account.
    Sign up for an account link
  2. Verify the Username. Change it if necessary.
    If your organization uses SSO or LDAP, you must match your SSO or LDAP username.
    Verify your username
  3. Click Sign Up.
  4. Provide a First Name, Last Name, Password, and Confirm Password.
    If your organization uses SSO or LDAP, you must match your SSO or LDAP password.
    Enter your name and select a password
  5. Click Sign Up.
    The Code42 app displays its home page and begins backing up your data.
    Code42 app backing up
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