Recover from ransomware
Who is this article for?
Instructor, no.
Incydr Professional, Enterprise, Horizon, and Gov F2, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
Overview
This tutorial provides best practices for a Code42 user to follow to recover from a ransomware attack. Ransomware is a form of malware that encrypts files on your computer and demands a ransom to decrypt these files. Instead of paying the criminals behind this attack, use the Code42 app to restore files to your device from a date and time before the infection.
This tutorial is a self-service set of instructions that you can follow to recover from ransomware on a single device.