Upgrade your on-premises environment
Who is this article for?
Instructor, no.
Incydr Professional, Enterprise, Horizon, and Gov F2, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
Overview
Links to upgrade files and instructions for upgrading your Code42 environment are located in the tables below. Information on testing the upgrade, version compatibility, and what to expect during the upgrade is included in the linked instructions for each upgrade.
Upgrade instructions and downloads
Choose the upgrade instructions that match your Code42 server's current and target versions.
Moving from an on-premises authority server to the Code42 cloud allows your organization to eliminate the time, effort, and expenses related to software upgrades and hardware management. The Code42 cloud always runs the most secure and up-to-date version, and includes all of Code42's most advanced features for insider risk detection, investigation, and response.
A Code42 Professional Services team member guides you through the process of upgrading to the Code42 cloud. Contact your Customer Success Manager (CSM) to learn more, or see Code42 console differences in the Code42 cloud (CrashPlan).
Recommended upgrade path
The upgrade below provides the simplest path from your current Code42 server version to the most recent version. Code42 recommends following this upgrade path in most cases.
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
|
5.1.2 - 8.2.5 |
8.2.6 |
Code42 app |
Upgrades to unsupported versions
The upgrades below are for Code42 server versions that are no longer supported. They are included here to enable you to apply the necessary upgrades to proceed to a more recent, supported version.
You should only perform these upgrades:
- For testing purposes.
- If you are unable to upgrade to a supported version.
- If your current Code42 server version is older than 5.1.2, apply the appropriate upgrade to get to version 5.1.2, then follow the supported upgrade path above.
Upgrades to Code42 server version 7.x
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
| 5.1.2 - 7.0.4 |
7.0.5 |
Code42 app Code42 server versions 5.1.2 - 7.0.2 only. There is no Code42 app upgrade from 7.0.3 to 7.0.4 or 7.0.5. |
Upgrades to Code42 server version 6.x
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
| 5.1.2 - 6.8.8 |
6.8.9 |
Code42 app Code42 server versions 5.1.2 - 6.8.7 only. There is no Code42 app upgrade from 6.8.8 to 6.8.9. |
| 5.1.2 - 6.7.5 |
6.7.6 |
Code42 app Code42 server versions 5.1.2 - 6.7.4 only. There is no Code42 app upgrade from 6.7.5 to 6.7.6. |
| 5.1.2 - 6.5.1 |
6.5.2 |
Code42 app |
| 5.1.2 - 6.0.4 |
6.0.5 |
Code42 app |
Upgrades to Code42 server version 5.x
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
|
5.1.2 - 5.4.4 |
5.4.5 |
Code42 app |
|
5.1.2 - 5.3.1 |
5.3.2 |
Code42 app |
|
5.2.1 |
None |
|
5.2.1 |
Code42 app |
| 5.1.2 |
5.1.2.1 |
None |
|
5.1.2.1 |
Code42 app |
|
5.1.2.1 Instructions |
Code42 app |
| 4.2.3.1 | 5.1.2.1 Instructions |
Code42 app |
Upgrades to Code42 server version 4.x
| Current Code42 server version | Upgrade to Code42 server version | Associated device upgrades |
|---|---|---|
|
4.3.5.3 Instructions |
|
| 4.2.3.1 | 4.3.5.3 Instructions |
|
|
4.3.4.1 Instructions |
CrashPlan app |
|
4.3.4.1 Instructions |
|
|
4.2.3.1 Instructions |
None* |
|
4.2.3.1 Instructions |
None* |
| 4.1.6.3 | 4.2.3.1 Instructions |
None |
| 4.1.6 | 4.1.6.3 Instructions |
None |
| 4.1.5.1 |
4.1.6 |
|
| 4.1.5 |
4.1.5.1 |
SharePlan app (Windows) |
| 4.1.4 |
4.1.5.1 |
|
* By design, this upgrade does not upgrade devices. We strongly recommend that you continue to upgrade to a later version in order to upgrade your devices.
Upgrade from version 3.x to version 4.x
| Current Code42 server version | Upgrade to Code42 server version | Contains device upgrade for the CrashPlan app |
|---|---|---|
| 3.6.5.1 | 4.2.3.1 Instructions |
Yes |
|
4.1.8.1 Instructions |
Yes |
Upgrade from version 3.x to version 3.x
| Current Code42 server version | Upgrade to Code42 server version | Contains device upgrade for the CrashPlan app |
|---|---|---|
|
3.6.5.1 Instructions |
|
| 3.6.4 |
3.6.4.1 |
|
| 3.6.3.2 |
3.6.4.1 |
Yes |
| 3.6.3.1 |
3.6.4.1 |
Yes |
| 3.6.3.1 | 3.6.3.2 Instructions |
No |
| 3.6.2.1 | 3.6.3.1 Instructions |
Yes |
| 3.6.1.5 | 3.6.2.1 Instructions |
No |
| 3.6.1.4 | 3.6.2.1 Instructions |
No |
| 3.6.1.2 | 3.6.1.5 Instructions |
Yes |
| 3.5.5 | 3.6.1.5 Instructions |
Yes |
| 3.5.4 | 3.5.5 Instructions |
No |
| 3.5.3.2 | 3.5.4 Instructions |
No |
| 3.5.3 | 3.5.4 Instructions |
No |
| 3.5.2 | 3.5.3.2 Instructions |
Yes |
| 3.5.1.x | 3.5.3.2 Instructions |
Yes |
| 3.4.x | 3.5.1.1 Instructions |
No |
| 3.4.x | 3.4.1.5 Instructions |
No |
| 3.3.x | 3.4.1.5 Instructions |
Yes |
| 3.2.1.2 | 3.3.0.2 Instructions |
Yes |
| 3.2.1.1 | 3.2.1.2 Instructions |
No |
| 3.2.1 | 3.2.1.2 Instructions |
No |
| 3.8.2010.2 | 3.6.1.5 Instructions |
Yes |
Upgrade older versions
To upgrade older versions of CrashPlan PROe to 3.8.2010.2, visit our legacy documentation.