CrashPlan App File And Folder Hierarchy

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Windows installation folder caveat

The Windows installation folder can vary based on the architecture (32- or 64-bit) of the Code42 app and the operating system. If you installed 32-bit software on a 64-bit Windows operating system, replace C:\Program Files with C:\Program Files (x86) in the paths listed in this article.

CrashPlan app folders by platform

Windows CrashPlan app

Use	Folder
Main application	Version 8.2 and later: C:\Program Files\Code42 Version 8.0 and earlier: C:\Program Files\CrashPlan
Service log files	C:\ProgramData\CrashPlan\log
UI log files	Versions 6.5 and earlier: C:\ProgramData\CrashPlan\log Versions 6.5.1 and later: C:\Users\<username>\AppData\Local\CrashPlan\log
Transient caches	C:\ProgramData\CrashPlan\cache
Code42 app configuration file	C:\Program Files\CrashPlan\CrashPlanService.ini Code42 app version 6.x only
Identity file	C:\ProgramData\CrashPlan\.identity
Files for customizing the desktop graphic interface	Versions 4.4 through 4.7: C:\ProgramData\CrashPlan\conf\custom.properties C:\ProgramData\CrashPlan\skin\custom Versions 4.8 and later: C:\ProgramData\CrashPlan\conf\custom.properties C:\ProgramData\CrashPlan\skin\custom C:\ProgramData\CrashPlan\lang\custom

Windows CrashPlan app installed per user

Depending on your network environment, user profiles can be either Local or Roaming.

Use	Folder
Main application	Version 8.2 and later: C:\Users\<username>\AppData\<Local or Roaming>\Programs\Code42 Version 8.0 and earlier: C:\Users\<username>\AppData\<Local or Roaming>\Programs\CrashPlan
Service log files	C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan\log
UI log files	C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan\log
Transient caches	C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan\cache
Code42 app configuration file	C:\Users\<username>\AppData\<Local or Roaming>\Programs\CrashPlan\CrashPlanService.ini Code42 app version 6.x only
Identity file	C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan\.identity
Files for customizing the desktop graphic interface	Versions 4.4 through 4.7: C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan\conf\custom.properties C:\???Users\<username>\AppData\<Local or Roaming>\CrashPlan\skin\custom Versions 4.8 and later: C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan\conf\custom.properties C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan\skin\custom C:\\Users\<username>\AppData\<Local or Roaming>???\CrashPlan\lang\custom

OS X CrashPlan app

Use	Folder
Main application	Version 8.2 and later: /Applications/Code42.app/ Version 8.0 and earlier: /Applications/CrashPlan.app/
Service log files	/Library/Logs/CrashPlan
UI log files	~/Library/Logs/CrashPlan To view this hidden folder, open the Finder, press Command-Shift-G, and enter the folder path.
Transient caches	/Library/Caches/CrashPlan
Code42 app configuration file	Version 8.2 and later: /Library/LaunchDaemons/com.code42.service.plist Version 8.0 and earlier: /Library/LaunchDaemons/com.crashplan.engine.plist
Identity file	/Library/Application Support/CrashPlan/.identity
Files for customizing the desktop graphic interface	Versions 4.4 through 4.7: /Library/Application Support/CrashPlan/conf/custom.properties /???Library/Application Support/CrashPlan/skin/custom Versions 4.8 through 6.0: /Library/Application Support/CrashPlan/conf/custom.properties /???Library/Application Support/CrashPlan/skin/custom /???Library/Application Support/CrashPlan/lang/custom Version 6.5 introduced a new process for customizing the Code42 app.

OS X CrashPlan app installed per user

To view the hidden ~/Library folder, open the Finder, press Command-Shift-G, and enter the folder path.

Use	Path
Main application	Version 8.2 and later: ~/Applications/Code42.app/ Version 8.0 and earlier: ~/Applications/CrashPlan.app/
Service log files	~/Library/Logs/CrashPlan
UI log files	~/Library/Logs/CrashPlan
Transient caches	~/Library/Caches/CrashPlan
Code42 app configuration file	Version 8.2 and later: ~/Library/LaunchAgents/com.code42.service.plist Version 8.0 and earlier: ~/Library/LaunchAgents/com.crashplan.engine.plist
Identity file	~/Library/Application Support/CrashPlan/.identity
Files for customizing the desktop graphic interface	Versions 4.4 through 4.7: ~/Library/Application Support/CrashPlan/conf/custom.properties ~/???Library/Application Support/CrashPlan/skin/custom Versions 4.8 and later: ~/Library/Application Support/CrashPlan/conf/custom.properties ~/???Library/Application Support/CrashPlan/skin/custom ~/???Library/Application Support/CrashPlan/lang/custom

Linux CrashPlan app

Use	Folder
Main application	/usr/local/crashplan
Service log files	/usr/local/crashplan/log
UI log files	Version 6.8.1 and earlier: /usr/local/crashplan/log Version 6.8.2 and later: ~/.code42/log
Transient caches	/usr/local/crashplan/cache
Code42 app configuration file	/usr/local/crashplan/bin/run.conf
Identity file	/var/lib/crashplan/.identity
Files for customizing the desktop graphic interface	Versions 4.4 through 4.7: /var/lib/crashplan/conf/custom.properties /???var/lib/crashplan/skin/custom Versions 4.8 and later: /var/lib/crashplan/conf/custom.properties /???var/lib/c???rashplan/skin/custom /???var/lib/c???rashplan/lang/custom

CrashPlan app folders by purpose

CrashPlan app main application

Windows:
- Version 8.2 and later: C:\Program Files\Code42
- Version 8.0 and earlier: C:\Program Files\CrashPlan
  If you installed per user, see the file and folder hierarchy for file locations.
Mac:
- Version 8.2 and later: /Applications/Code42.app/
- Version 8.0 and earlier: /Applications/CrashPlan.app/
  If you installed per user, see the file and folder hierarchy for file locations.
Linux: /usr/local/crashplan

CrashPlan app main application everyone and per user

Windows:
- Installed for everyone:
  - Version 8.2 and later: C:\Program Files\Code42
  - Version 8.0 and earlier: C:\Program Files\CrashPlan
- Installed per user:
  - Version 8.2 and later: C:\Users\<username>\AppData\<Local|Roaming>\Programs\Code42
  - Version 8.0 and earlier: C:\Users\<username>\AppData\<Local|Roaming>\Programs\CrashPlan
Mac:
- Installed for everyone:
  - Version 8.2 and later: /Applications/Code42.app/
  - Version 8.0 and earlier: /Applications/CrashPlan.app/
- Installed per user:
  - Version 8.2 and later: ~/Applications/Code42.app/
  - Version 8.0 and earlier: ~/Applications/CrashPlan.app/
Linux: /usr/local/crashplan

CrashPlan app complete uninstall directory

Windows:
- If installed for everyone: C:\ProgramData\CrashPlan
- If installed per user: C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan
Mac:
- If installed for everyone: /Library/Application Support/CrashPlan
- If installed per user: ~/Library/Application Support/CrashPlan
Linux: /var/lib/crashplan

CrashPlan app service log files

Windows: C:\ProgramData\CrashPlan\log
To view this hidden folder, open a file browser and paste the path in the address bar. If you installed per user, see the file and folder hierarchy.
Mac: /Library/Logs/CrashPlan
If you installed per user, see the file and folder hierarchy.
Linux: /usr/local/crashplan/log

CrashPlan app service log files everyone and per user

Windows:
- Installed for everyone: C:\ProgramData\CrashPlan\log
  To view this hidden folder, open a file browser and paste the path in the address bar.
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\CrashPlan\log
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Library/Logs/CrashPlan
- Installed per user: ~/Library/Logs/CrashPlan
Linux: /usr/local/crashplan/log

CrashPlan app ui log files

Windows:
- Version 6.5 and earlier: C:\ProgramData\CrashPlan\log
- Version 6.5.1 and later: C:\Users\<username>\AppData\Local\CrashPlan\log
To view these hidden folders, open a file browser and paste the path in the address bar. If you installed per user, see the file and folder hierarchy.
Mac: ~/Library/Logs/CrashPlan
To view this hidden folder, open the Finder, press Command-Shift-G, and paste the path.
Linux:
- Version 6.8.1 and earlier: /usr/local/crashplan/log
- Version 6.8.2 and later: ~/.code42/log

CrashPlan app default archive location

Windows: C:\ProgramData\CrashPlan\backupArchives
To view this hidden folder, open a file browser and paste the path in the address bar. If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Library/Application Support/CrashPlan/BackupArchives
Linux: /usr/local/var/crashplan/

CrashPlan app default archive location everyone and per user

Windows:
- Installed for everyone: C:\ProgramData\CrashPlan\backupArchives
  To view this hidden folder, open a file browser and paste the path in the address bar.
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\CrashPlan\backupArchives
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Library/Application Support/CrashPlan/BackupArchives
- Installed per user: ~/Library/Application Support/CrashPlan/BackupArchives
Linux: /usr/local/var/crashplan/

CrashPlan app transient caches

Windows: C:\ProgramData\CrashPlan\cache
To view this hidden folder, open a file browser and paste the path in the address bar. If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Library/Caches/CrashPlan
If you installed per user, see the file and folder hierarchy.
Linux: /usr/local/crashplan/cache

CrashPlan app transient caches everyone and per user

Windows:
- Installed for everyone: C:\ProgramData\CrashPlan\cache
  To view this hidden folder, open a file browser and paste the path in the address bar.
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\CrashPlan\cache
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Library/Caches/CrashPlan
- Installed per user: ~/Library/Caches/CrashPlan
Linux: /usr/local/crashplan/cache

CrashPlan app configuration file

Windows: C:\Program Files\CrashPlan\CrashPlanService.in
If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Library/LaunchDaemons/com.crashplan.engine.plist
If you installed per user, see the file and folder hierarchy for file locations.
Linux: /usr/local/crashplan/bin/run.conf

CrashPlan app configuration file everyone and per user

Windows:
- Installed for everyone: C:\Program Files\CrashPlan\CrashPlanService.ini
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\Programs\CrashPlan\CrashPlanService.ini
Mac:
- Installed for everyone: /Library/LaunchDaemons/com.crashplan.engine.plist
- Installed per user: ~/Library/LaunchAgents/com.crashplan.engine.plist
Linux: /usr/local/crashplan/bin/run.conf

CrashPlan app identity file

Windows: C:\ProgramData\CrashPlan\.identity
To view this hidden folder, open a file browser and paste the path in the address bar. If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Library/Application Support/CrashPlan/.identity
If you installed per user, see the file and folder hierarchy for file locations.
Linux: /var/lib/crashplan/.identity

CrashPlan app identity file everyone and per user

Windows:
- Installed for everyone: C:\ProgramData\CrashPlan\.identity
  To view this hidden folder, open a file browser and paste the path in the address bar.
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\CrashPlan\.identity
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Library/Application Support/CrashPlan/.identity
- Installed per user: ~/Library/Application Support/CrashPlan/.identity
Linux: /var/lib/crashplan/.identity

CrashPlan app ui_info file

Windows: C:\ProgramData\CrashPlan\.ui_info
To view this hidden folder, open a file browser and paste the path in the address bar. If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Library/Application Support/CrashPlan/.ui_info
If you installed per user, see the file and folder hierarchy for file locations.
Linux: /var/lib/crashplan/.ui_info

CrashPlan app ui_info file everyone and per user

Windows:
- Installed for everyone: C:\ProgramData\CrashPlan\.ui_info
  To view this hidden folder, open a file browser and paste the path in the address bar.
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\CrashPlan\.ui_info
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Library/Application Support/CrashPlan/.ui_info
- Installed per user: ~/Library/Application Support/CrashPlan/.ui_info
Linux: /var/lib/crashplan/.ui_info

CrashPlan app service configuration

Windows: C:\ProgramData\CrashPlan\conf
To view this hidden folder, open a file browser and paste the path in the address bar. If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Library/Application Support/CrashPlan/conf/
If you installed per user, see the file and folder hierarchy for file locations.
Linux: /usr/local/crashplan/conf

CrashPlan app service configuration everyone and per user

Windows:
- Installed for everyone: C:\ProgramData\CrashPlan\conf
  To view this hidden folder, open a file browser and paste the path in the address bar.
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\Programs\CrashPlan\conf
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Library/Application Support/CrashPlan/conf/
- Installed per user: ~/Library/Application Support/CrashPlan/conf/
Linux: /usr/local/crashplan/conf

CrashPlan app default.service.XML configuration

Windows: C:\Program Files\CrashPlan\conf\
If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Applications/CrashPlan.app/Contents/Resources/Java/conf/
If you installed per user, see the file and folder hierarchy for file locations.
Linux: /usr/local/crashplan/conf

CrashPlan app default.service.XML configuration everyone and per user

Windows:
- Installed for everyone: C:\Program Files\CrashPlan\conf\
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\CrashPlan\
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Applications/CrashPlan.app/Contents/Resources/Java/conf/
- Installed per user: ~/Applications/CrashPlan.app/Contents/Resources/Java/conf/
Linux: /usr/local/crashplan/conf

CrashPlan app ui.properties file

Windows: C:\Program Files\CrashPlan\conf\ui.properties
If you installed per user, see the file and folder hierarchy for file locations.
Mac:
- /Applications/CrashPlan.app/Contents/Resources/Java/conf/ui.properties
- ~/Library/Application Support/CrashPlan/ui.properties
  To view this hidden file, open the Finder, press Command-Shift-G, and paste the path. This file takes precedence over ui.properties in /Applications. If you installed per user, see the file and folder hierarchy for file locations.
Linux: /usr/local/crashplan/conf/ui.properties

CrashPlan app ui.properties file everyone and per user

Windows
- Installed for everyone: C:\Program Files\CrashPlan\conf\ui.properties
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\Programs\CrashPlan\conf\ui.properties
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Applications/CrashPlan.app/Contents/Resources/Java/conf/ui.properties
  ~/Library/Application Support/CrashPlan/ui.properties
  To view this hidden file, open the Finder, press Command-Shift-G, and paste the path. This file takes precedence over ui.properties in /Applications.
- Installed per user: ~/Applications/CrashPlan.app/Contents/Resources/Java/conf/ui.properties
  ~/Library/Application Support/CrashPlan/ui.properties
  To view this hidden file, open the Finder, press Command-Shift-G, and paste the path. This file takes precedence over ui.properties in /Applications.
Linux: /usr/local/crashplan/conf/ui.properties

CrashPlan app txt.properties file

Windows: C:\Program Files\CrashPlan\lang\txt.properties
If you installed per user, see the file and folder hierarchy for file locations.
Mac: /Applications/CrashPlan.app/Contents/Resources/Java/lang/txt.properties
If you installed per user, see the file and folder hierarchy for file locations.
Linux: /usr/local/crashplan/lang/txt.properties

CrashPlan app txt.properties file everyone and per user

Windows
- Installed for everyone: C:\Program Files\CrashPlan\lang\txt.properties
- Installed per user: C:\Users\<username>\AppData\<Local|Roaming>\Programs\CrashPlan\lang\txt.properties
  To view this hidden folder, open a file browser and paste the path in the address bar.
Mac:
- Installed for everyone: /Applications/CrashPlan.app/Contents/Resources/Java/lang/txt.properties
- Installed per user: ~/Applications/CrashPlan.app/Contents/Resources/Java/lang/txt.properties
Linux: /usr/local/crashplan/lang/txt.properties

Pattern matching directory on device

Windows: C:\ProgramData\CrashPlan\cache
To view this hidden folder, open a file browser and paste the path in the address bar.
Mac: /Library/Caches/CrashPlan
To view this hidden folder, open the Finder, press Command+Shift+G, and paste the path.