Subscriptions reference
Who is this article for?
Instructor, no.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
Overview
Use the Subscriptions screen to to view your current product plan and monitor the status of current user subscriptions.
This article applies to Code42 environments with an on-premises authority server. For Code42 cloud environments, see License Plan reference.
Subscriptions
The Subscriptions screen includes information about:
- Your current product plan
- Add-on features purchased, if any
- The number of subscriptions purchased and in use
- Subscription start and end dates
- Code42 cloud destinations in use
- The number of subscriptions in use
- Amount of cloud storage
| Item | Description | |
|---|---|---|
| a | Action menu | Displays actions you can perform related to your subscriptions and registration information |
| b | Registration Key | Your Code42 environment's registration key. When assigning users and endpoints to organizations in your environment, do not use this key. Use the registration key that appears in the Organization Details. |
| c | Product plan | Name of product plan to which you currently subscribe |
| d |
Add-on Features, Support Plan, Cloud Storage |
|
| e | User Subscriptions | Information about the number of user subscriptions purchased and in use |
| f | Current Subscriptions | Number of available licenses based on your current subscription |
| g | Subscriptions In Use | Number of users currently consuming a license |
| h | Subscriptions Available |
Number of available subscriptions not currently being used
|
| i | Expand/collapse | Click to expand or collapse the details of your subscriptions, including status and start and end dates |
| j | Cloud Destinations in use |
|
| k | Destination Name | The location name of the Code42 cloud destination |
| l | Usage details |
|
| m | Expand/collapse | Click to expand or collapse Cloud Destination details |
Action menu
| Command | Description |
|---|---|
|
Refresh Subscription Information |
Loads the most recent information about your product plan, subscriptions, and cloud storage, if applicable.
Subscription information refreshes automatically every 24 hours. |
| Upload Subscription File | Upload a file containing your subscription information, used to populate information on the Subscriptions screen. Use only if your environment does not connect to external networks. |
| Edit Master License Key | Change which Master License Key your Code42 environment uses. |
| View Registration Information | Displays your Code42 environment's registration information, including your Registration Key, company, company contact name, and contact email address. This information matches what your organization provided on the Master License Key request form. |
Cloud destination subscriptions
Version 6.x only
In version 7.0 and later, this information is included in the Cloud Destinations in use section shown above and does not use a separate graph.
| Item | Description | |
|---|---|---|
| a | Cloud Destination Subscriptions | Information about the number of cloud destination subscriptions purchased and in use |
| b | Current Subscriptions | Number of available cloud storage licenses based on your current subscription |
| c | Subscriptions In Use | Number of users currently consuming a license for cloud storage |
| d | Subscriptions Available | Number of available cloud storage subscriptions not currently being used |
| e | Destination Name | The location name of the Code42 cloud destination |
| f |
Storage Used, Subscriptions In Use |
|
| g | Subscriptions | Number of users licensed per subscription, based on the date range |
| h | Status | Status of the subscription, based on its start and end date |
| i | Expand/collapse | Click to expand or collapse the details section |