Notifications settings reference
Who is this article for?
CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises
Instructor, no.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
Overview
Notification settings appear under Settings > Notifications and can be used to configure whether or not alerts generate and how notifications for them are received. You can view alerts from the Code42 console's Alerts Overview, receive notifications via email, both, or neither.
Turning Off Notifications
If a notification is turned off in the console and through email, then it will not generate. You cannot search for notifications that have been turned off in the database.
If a notification is turned off in the console and through email, then it will not generate. You cannot search for notifications that have been turned off in the database.
Notifications settings
| Item | Description | |
|---|---|---|
| a | – | Text box in which you enter email address of notification recipients. |
| b | + | Adds email address you enter to the list of notification recipients. |
| c | – | Email addresses of notification recipients. Users with administrative roles are automatically included and cannot be removed. |
| d | x | Click the X to remove a recipient from the list. |
| e | Show in Console | Notifications selected in this column display on the Alerts screen. |
| f | Send Email | Notifications selected in this column are sent to the email recipients identified by item c above. |
| g | Priority | Displays the priority level of the alert. This icon is also used to denote priority on the Alerts screen: Critical Warning Low |
| h | Reset | Undo changes. |
| i | Save | Save changes. |
Notifications
To view the full description of a notification, hover over the name in the console. Each notification is described below.
Critical
| Name | Description |
|---|---|
| SSO identity provider is no longer present in the list of identity providers supplied by your identity provider federation. | |
|
|
Administrator user's password is default value. |
|
|
The daily database export has failed. The affected server's current configuration may be at risk. |
|
|
Destination cannot be reached. |
| Server cannot be reached. | |
| Code42 environment attempts to contact an SSO identity provider that does not support SAML 2.0 HTTP POST binding. | |
| Authority server cannot process the SSO metadata from your identity provider. | |
| User attempts to sign in to your Code42 environment with a username that is not recognized by your SSO identity provider. | |
|
|
Store point is unavailable. |
| Store point is critically low on free space. |
Warning
| Name | Description |
|---|---|
|
|
Directory sync deactivation not executed. Too many users were identified for deactivation. Check LDAP configuration. |
| Scheduled job has failed to complete. | |
| Problem with connection to LDAP server. | |
| Problem with connection to mail server host. Unable to connect to mail server on specified host and port. | |
| Problem with connection to RADIUS server. | |
| Scheduled Job: Service Provider Certificate Renewal on server <sever name> has failed | Authority server cannot renew certificates. |
Low
| Name | Description |
|---|---|
| No email addresses configured to receive system alerts. | |
| Corruption detected within an archive. | |
| Database backup db.back exists. Confirm database import success, then safeguard or remove database backup. | |
|
|
Unable to send mail to recipient. Retry attempts have failed and email has expired. |
| Provider destination stopped accepting application | Provider storage destination is configured to stop accepting data for an application. |
|
|
Server versions do not match. |
| Authority server cannot communicate with your SSO identity provider. | |
|
|
Store point is low on free space. |
| Unable to contact Code42 licensing server | Your on-premises Authority server cannot contact the Code42 licensing server. |