Device Status report reference

Overview

The Device Status report gives you visibility to address common problems and questions about devices in your Code42 environment. To analyze the data in-depth, export the report as a CSV file and use the data-analysis tool of your choice.

Code42 server version 6.7.2 introduced several updates to the Device Status report. Click below to expand or collapse the details for your version.

Code42 server version 6.7.2 and later

Specify at least one search criterion
In very large Code42 environments (100,000+ devices), running this report without specifying any search criteria can cause noticeable performance delays. We recommend specifying search criteria when possible.

To access the Device Status report:

Sign in to the Code42 console.
From the left menu, select Reporting > Device Status.

Search options

Device Status report search options

Item		Description
a	Device	Searches on device name, hostname (Code42 server version 6.8.4 and later), and device external reference.
b	Device Status	Filters by the device status: Any Active Deactivated
c	Device Alerts	Filters by the device alert status: Any No alerts Alerts
d	User Profile Status	This only applies to Windows devices with Microsoft's User State Migration Tool (USMT). Filters by the most recent User Profile Backup Status. Choose: Created: ScanState successfully created the .MIG file, but the backup status is unavailable. The backup status may be unavailable soon after initially enabling user profile status backup, or for devices using Code42 app version 6.7.0 and earlier. Created, Backed Up: ScanState successfully created the .MIG file and it is backed up by the Code42 app. Created, Not backed Up: ScanState successfully created the .MIG file, but it is not backed up by the Code42 app. Failed: ScanState failed to create the .MIG file. N/A: Indicates either 1) the device has not reported a success or failure message, 2) User Profile Backup is not enabled for this device's organization, or 3) this is a non-Windows device. To view the User Profile Status in the search results, click the column selector icon and select User Profile Status.
e	User	Searches on username, email address, first name, last name, or user external reference.
f	User Status	Filters by user status: Any Active Deactivated
g	Destination	Searches on destination name.
h	Organization	Searches on organization name or organization external reference.
i	OS	Filters by device operating system: Any Linux Mac Windows
j	Restrict to UID	Filters the search results by the unique identifier of an organization, user, device, or destination.
k	UID	If Restrict to UID (j) is selected, defines the unique identifier to filter by.
l	Include child organizations	When restricting to a specific Organization UID, specifies whether or not to include child organizations in the search results.
m	Run Report	Returns search results based on selected criteria.

Search results

Device Status report search results

Item		Description
a	Column selector	Displays a list of all possible columns to include in the search results. The default columns are listed in items b - n below. See below for details on additional column options.
b	Device Uid	Unique identifier for the device.
c	Device Name	The name assigned to the device by Code42. By default, Device Name uses the Hostname reported by the device's operating system, but users and administrators can change the Device Name in the Code42 app and/or Code42 console.
d	Hostname Code42 server version 6.8.4 and later	The name of the device as reported by the device's operating system. The Hostname is a device property that is not managed by Code42, but if an authorized user changes the hostname of the device, the new hostname may take up to 24 hours to update in the Code42 console. Hostname requires Code42 app version 6.8.4 or later. Devices on older versions of the Code42 app display "UNKNOWN."
e	Device Status	Possible device states: Active Active, Blocked Active, Deauthorized Deactivated Deactivated, Blocked
f	Device Alerts	Filters by devices that have not backed up recently. Possible alert states: OK CriticalBackupAlert WarningBackupAlert
g	User Name	Code42 username of the user.
h	User Status	Filters by user status. Possible user states: Active Active, Blocked Deactivated Deactivated, Blocked
i	Destination Name	Name of the destination.
j	Last Activity	Date and time that the device last sent backup data to the specified destination.
k	Last Completed Backup Date	Date and time that the device last completed a backup to the specified destination.
l	Backup % Complete	Percentage of files selected for backup that are currently backed up.
m	Cold Storage	Cold storage status of the device's archive. True indicates that a device's archive is in cold storage. False indicates that a device's archive is not in cold storage.
n	Organization Name	Name of the device's organization.
o	Export Records	Downloads a CSV file of all search results.
p	Page size	Select to display 10, 25, 50, or 100 results per page.
Additional data options available from the column selector (a).
	Device External Reference	External reference information for the device.
	User Profile Status	The most recent User Profile Backup status. This only applies to Windows devices with Microsoft's User State Migration Tool (USMT). Choose: Created: ScanState successfully created the .MIG file, but the backup status is unavailable. The backup status may be unavailable soon after initially enabling user profile status backup, or for devices using Code42 app version 6.7.0 and earlier. Created, Backed Up: ScanState successfully created the .MIG file and it is backed up by the Code42 app. Created, Not backed Up: ScanState successfully created the .MIG file, but it is not backed up by the Code42 app. Failed: ScanState failed to create the .MIG file. N/A: Indicates either 1) the device has not reported a success or failure message, 2) User Profile Backup is not enabled for this device's organization, or 3) This is a non-Windows device.
	User Email	Email address for the user.
	User UID	Unique identifier of the user.
	User External Reference	External reference for the user.
	Destination UID	Unique identifier of the destination.
	Last Connected Date	Date and time that the device last connected to the specified destination.
	Created Date	Date and time this device was created in the Code42 environment.
	Archive Size	Total number of bytes consumed by backed up files.
	Archive GUID	Globally unique identifier of the backup archive.
	Size of Selected Files	Total number of bytes selected for backup.
	Organization UID	Unique identifier of the organization.
	Organization External Reference	External reference information for the organization.
	Client Version	Version 7.0 and later Version number of the Code42 app installed on the device, including the build number. For example, 7.0.0.123 indicates Code42 app version 7.0.0, build 123. Version 6.x Long version number of the Code42 app installed on the device. The last three digits of the version number denote the Code42 app version. For example, a device listing the version number 1446267600650 means the device is running Code42 app version 6.5.0.
	OS	Device operating system.
	OS Version	Device operating system version.
	IP Address	Local IP address of the device.
	Remote Address	External IP address of the device.
	Server Name	Name of the server containing the device's backup archive.
	Server UID	Unique identifier of the server.

Code42 server version 6.5.2 and earlier

Specify at least one search criterion
In very large Code42 environments (100,000+ devices), running this report without specifying any search criteria can cause noticeable performance delays. We recommend specifying search criteria whenever possible.

To access the Device Status report:

Sign in to the Code42 console.
Select the report:

Version 6.5 and later

From the left menu, select Reporting > Device Status.

Version 6.0.x and earlier

From the application selector in the upper-right corner of the Code42 console toolbar, select Reporting.
Select Device Status Report.

Device Status Report

Item		Description
a	User	Searches on username, email address, first name, last name, or user external reference. Searches are case-sensitive.
b	Organization	Searches on organization name or organization external reference. Searches are case-sensitive.
c	Device	Searches on device name or device external reference. Searches are case-sensitive.
d	Destination	Searches on destination name. Searches are case-sensitive.
e	Device Status	Filters by device status: Any Active Deactivated
f	User Status	Filters by user status: Any Active Deactivated
g	Alerts	Filters by alert status: Any No alerts Alerts
h	OS	Filters by operating system type: Any Mac Win Linux
i	Restrict to UID	Filters the search results by the unique identifier of an organization, user, device, or destination.
j	UID	Defines the unique identifier to filter by.
k	Include child organizations?	Chooses whether or not to include child organizations when filtering by organization.
l	Run Report	Submits the request to the authority server to generate the report.
m	Export All As CSV	Downloads a CSV file with the full results of a query.
n	Table Configuration Options	Displays the Table Configuration Options dialog, which allows you to choose which fields provided by the `DeviceBackupReport` resource of the Code42 API are displayed. The fields displayed by default: Organization Name Username Device Name Destination Name Status Alerts Last Activity Backup % Complete Last Completed Backup Date User Status Cold Storage See additional output values below.
o	Organization Name	Name of the device's organization.
p	Username	Username associated with the user.
q	Device Name	Name of the device.
r	Destination Name	Name of the destination.
s	Status	Device status. Possible device states: Active Active, Blocked Active, Deauthorized Deactivated Deactivated, Blocked
t	Alerts	Possible alert states: OK CriticalBackupAlert WarningBackupAlert
u	Last Activity	Date and time that the device last sent backup data to the specified destination.
v	Backup % Complete	Percentage of backup that is complete.
w	Last Completed Backup Date	Date and time that the device last completed a backup to the specified destination.
x	User Status	Filters by user status. Possible user states: Active Active, Blocked Deactivated Deactivated, Blocked
y	Cold Storage	Cold storage status of the device's archive.
Additional output values available if selected from Table Configuration Options (n).
	Address	Local IP address of the device.
	Archive Size	Total number of bytes consumed by backed up file versions.
	Archive GUID	Globally unique identifier of the device.
	Creation Date	Date and time this device was created in the Code42 environment.
	Destination UID	Unique identifier of the destination.
	Device External Reference	Customer-provided reference for the device.
	Device UID	Unique identifier of the device.
	Email	Email address for sending password reset information.
	Last Connected Date	Date and time that the device last connected to the specified destination.
	Organization External Reference	Customer-provided reference for the organization.
	Organization UID	Unique identifier of the organization.
	OS	Device operating system.
	OS Version	Device operating system version.
	Remote Address	External IP address of the device.
	Size of Selected Files	Total number of bytes selected for backup.
	Server Name	Name of the server.
	Server UID	Unique identifier of the server.
	User External Reference	Customer-provided reference for the user.
	User UID	Unique identifier of the user.
	Version	Client version number.

Learn more: Code42 Education Pass training videos

We also have a training module about monitoring your Code42 environment and how to troubleshoot common issues. The module is 5 videos that are 2–5 minutes long. These videos cover identifying problems with an authority server or client as well as connecting with our Customer Champion team. In addition, we cover how to use the reporting app.

If you already have a Code42 Education Pass, watch Monitoring & Troubleshooting. Otherwise, email education@code42.com to learn more about how to get access to training videos.