Who is this article for?
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
In version 4.2.0 and later, performing a web restore from the Code42 console requires an additional permission, plan.read. As a result, users with custom roles that do not include the permission plan.read are unable to restore data from the Code42 console.
This configuration only affects administrators who have created a custom role that does not include the permission plan.read.
Code42 environments using version 4.2.0 or later with custom user roles.
To allow users to restore from the Code42 console, add the permission plan.read to their custom roles.
- Sign in to your Code42 console.
- Navigate to Settings > Security > Roles.
- For each custom role in your Code42 environment, add the permission plan.read:
- Select the custom role.
- Click .
- Select plan.read.
- Click Save.