Who is this article for?
Incydr Professional, Enterprise, Horizon, and Gov F2, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
|"Store point critically low on free space: store point name"||Email and Alerts Overview of the Code42 console|
|"Store point space critical"||Settings > Notifications of the Code42 console|
This alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or cause the service to be unavailable.
This alert is triggered when the amount of free space on a store point reaches the critical threshold. This threshold can be configured by administrators.
- Users cannot backup
- Users cannot add more plan data (files and folders)
To resolve this alert, do one or more of the following tasks:
Acknowledge the alert
The alert will continue to appear on the Alerts Overview in the Code42 console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.