Who is this article for?
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
This article describes how to upgrade the Code42 servers in your Code42 environment from version 5.1.2 to version 184.108.40.206.
If your authority server is a Code42 managed appliance, our Customer Champions work with you to upgrade your Code42 environment. Do not attempt to upgrade your environment on your own.
Affected Code42 Platform components
The upgrade from version 5.1.2 to 220.127.116.11 includes changes to the following components. View Code42 platform version 18.104.22.168 release notes for details.
Code42 server version 22.214.171.124 is compatible with the following components.
Windows and Mac:
* Indicates this version is bundled with Code42 server version 126.96.36.199.
All storage servers in your Code42 environment must use the same Code42 server software version as your authority server.
If you have any questions about upgrading your Code42 environment, or if you need assistance troubleshooting the upgrade, contact our Customer Champions for Code42 for Enterprise support or CrashPlan for Small Business support.
Step 1: Download the upgrade file
Download the upgrade file for your server operating system. If your Code42 environment has Code42 servers running on different operating systems, download the upgrade file for each operating system: