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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

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Code42 Support

Upgrade version 5.1.2 to 5.1.2.1

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business
CrashPlan On-Premises

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan On-Premises customer? Search or browse Incydr and Instructor, CrashPlan Cloud, or CrashPlan for Small Business.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, yes.

CrashPlan for Small Business, no.

Overview

This article describes how to upgrade the Code42 servers in your Code42 environment from version 5.1.2 to version 5.1.2.1.

Managed appliance upgrades
If your authority server is a Code42 managed appliance, our Customer Champions work with you to upgrade your Code42 environment. Do not attempt to upgrade your environment on your own.

Affected Code42 Platform components

The upgrade from version 5.1.2 to 5.1.2.1 includes changes to the following components. View Code42 platform version 5.1.2.1 release notes for details.

Upgraded Not Upgraded
  • Code42 server
  • Code42 app

Version compatibility

Code42 server version 5.1.2.1 is compatible with the following components.

Component Compatible Versions
Code42 app

Windows and Mac:

  • 5.1.2*
  • 5.0.3
  • 5.0.2
  • 5.0.1
  • 4.5.2*
  • 4.4.3
  • 4.4.2
  • 4.4.1

Linux:

  • 5.1.2*
  • 4.5.2*
  • 4.4.3
  • 4.4.2
  • 4.4.1

* Indicates this version is bundled with Code42 server version 5.1.2.1.

All storage servers in your Code42 environment must use the same Code42 server software version as your authority server. 

Upgrade instructions

If you have any questions about upgrading your Code42 environment, or if you need assistance troubleshooting the upgrade, contact our Customer Champions for Code42 for Enterprise support or CrashPlan for Small Business support.

Step 1: Download the upgrade file

Download the upgrade file for your server operating system. If your Code42 environment has Code42 servers running on different operating systems, download the upgrade file for each operating system:

MD5 checksums: Linux | Mac | Windows

Step 2: Upgrade your Code42 servers

Follow our instructions to upgrade the Code42 servers in your Code42 environment: