Upgrade version 5.1.2 and 5.1.2.1 to 5.2.1
Who is this article for?
Instructor, no.
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, no.
Retired product plans, yes.
CrashPlan for Small Business, no.
Overview
This article describes how to upgrade the Code42 servers in your Code42 environment from versions 5.1.2 and 5.1.2.1 to version 5.2.1, and to perform associated CrashPlan app upgrades.
Affected Code42 Platform components
The upgrade from versions 5.1.2 and 5.1.2.1 to 5.2.1 includes changes to the following components. View Code42 platform version 5.2.1 release notes for details.
| Upgraded | Not Upgraded |
|---|---|
|
None—all components are upgraded. |
Version compatibility
Code42 server version 5.2.1 is compatible with the following components.
| Component | Compatible Versions |
|---|---|
| Code42 app |
Windows, Mac, and Linux:
|
* Indicates this version is bundled with Code42 server version 5.2.1.
All storage servers in your Code42 environment must use the same Code42 server software version as your authority server.
Upgrade instructions
If you have any questions about upgrading your Code42 environment, or if you need assistance troubleshooting the upgrade, contact our Customer Champions for Code42 for Enterprise support or CrashPlan for Small Business support.
Step 1: Download the upgrade file
Download the upgrade file for your server operating system. If your Code42 environment has Code42 servers running on different operating systems, download the upgrade file for each operating system:
Step 2: Upgrade your Code42 Servers
Follow our instructions to upgrade the Code42 servers in your Code42 environment:
Step 3: Upgrade your CrashPlan devices
Option A: Upgrade CrashPlan devices to version 4.6.1
Follow our instructions to upgrade devices to CrashPlan app version 4.6.1.
Option B: Upgrade CrashPlan devices to version 5.2.1
Follow our instructions to upgrade devices to CrashPlan app version 5.2.1.