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CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
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Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

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Retired product plans, no.

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Code42 Support

View legal hold events (CrashPlan)


A legal hold matter's Activity page displays events that occur within a legal hold. This tutorial explains how to view the events Code42 captures for a legal hold matter.

Before you begin

  • A legal hold must already have been created and configured.
  • Only users that have the Org Legal Admin or Cross Org Legal Admin role are able to view legal hold activity.
File collection activity appears on timeline 24 hours later 
When you collect files from a custodian on legal hold, that action appears on the activity screen of the Legal Hold web app 24 hours later.


  1. Sign in to the Code42 console.
  2. Select Legal Hold > Matters.
  3. Click the name of the legal hold matter that you want to view.
  4. Click Activity.
    Scrolling down displays more events.

Legal Hold activitiy

Available events

Code42 records the following events:

  • Legal hold creation
  • Legal hold deactivation
  • Legal hold reactivation
  • Adding a custodian to a legal hold
  • Deactivation of a custodian
  • Reactivation of a custodian
  • Collection of files from a legal hold
Names of files collected by legal hold
Although collection events display, the names of the files collected are not shown. 
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