Who is this article for?
Incydr Professional, Enterprise, Gov F2, and Horizon, no.
Incydr Basic, Advanced, and Gov F1, no.
CrashPlan Cloud, yes.
Retired product plans, yes.
CrashPlan for Small Business, no.
The Device Status report gives you visibility to address common problems and questions about devices in your Code42 environment. To analyze the data in-depth, export the report as a CSV file and use the data-analysis tool of your choice.
Device Status report
In very large Code42 environments (100,000+ devices), running this report without specifying any search criteria can cause noticeable performance delays. Specify search criteria whenever possible.
To access the Device Status report:
- Sign in to the Code42 console.
- From the menu, select Administration > Status > Reporting.
- If needed, click the Device Status tab.
|a||Device||Searches on device name or device external reference.|
Filters by the device status:
Filters by the device alert status:
|d||User Profile Status||
This only applies to Windows devices with Microsoft's User State Migration Tool (USMT).
Filters by the most recent User Profile Backup Status. Choose:
To view the User Profile Status in the search results, click the column selector icon and select User Profile Status.
|e||User||Searches on username, email address, first name, last name, or user external reference.
Filters by user status:
|g||Destination||Searches on destination name.|
|h||Organization||Searches on organization name or organization external reference.|
Filters by device operating system:
|j||Restrict to UID||Filters the search results by the unique identifier of an organization, user, device, or destination.|
|k||UID||If Restrict to UID (j) is selected, defines the unique identifier to filter by.|
|l||Include child organizations||When restricting to a specific Organization UID, specifies whether or not to include child organizations in the search results.|
Returns search results based on selected criteria.
Results are limited to the first 1,000 returned. Refine your search to narrow your search results, or use the Code42 API DeviceBackupReport resource to return more than 1,000 results.
Displays a list of all possible columns to include in the search results.
The default columns are listed in items b - m below.
See below for details on additional column options.
|b||Device Uid||Unique identifier for the device.|
The name assigned to the device by Code42. By default, Device Name uses the Hostname reported by the device's operating system, but users and administrators can change the Device Name in the Code42 app and Code42 console.
The name of the device as reported by the device's operating system. The Hostname is a device property that is not managed by Code42. If an authorized user changes the hostname of the device, the new hostname may take up to 24 hours to update in the Code42 console.
Possible device states:
Filters by devices that have not backed up recently. Possible alert states:
|g||User Name||Code42 username of the user.|
Filters by user status. Possible user states:
|i||Destination Name||Name of the destination.|
|j||Last Activity||Date and time that the device last sent backup data to the specified destination.|
|k||Last Completed Backup Date||Date and time that the device last completed a backup to the specified destination.|
|l||Backup % Complete||Percentage of files selected for backup that are currently backed up.|
Cold storage status of the device's archive.
|n||Organization Name||Name of the device's organization.|
|o||Export Records||Downloads a CSV file of all search results.|
|p||Page size||Select to display 10, 25, 50, or 100 results per page.|
|Additional data options available from the column selector (a).|
|Device External Reference||External reference information for the device.|
|User Profile Status||
The most recent User Profile Backup status. This only applies to Windows devices with Microsoft's User State Migration Tool (USMT). Choose:
|User Email||Email address for the user.|
|User UID||Unique identifier of the user.|
|User External Reference||External reference for the user.|
|Destination UID||Unique identifier of the destination.|
|Last Connected Date||Date and time that the device last connected to the specified destination.|
|Created Date||Date and time this device was created in the Code42 environment.|
|Archive Size||Total number of bytes consumed by backed up files.|
|Archive GUID||Globally unique identifier of the backup archive.|
|Size of Selected Files||Total number of bytes selected for backup.|
|Organization UID||Unique identifier of the organization.|
|Organization External Reference||External reference information for the organization.|
Version number of the Code42 app installed on the device, including the build number. For example, 18.104.22.168 indicates Code42 app version 6.9.2, build 123.
|OS||Device operating system.|
|OS Version||Device operating system version.|
|IP Address||Local IP address of the device.|
|Remote Address||External IP address of the device.|
|Server Name||Name of the server containing the device's backup archive.|
|Server UID||Unique identifier of the server.|