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Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan Cloud customer? Search or browse CrashPlan for Small Business or Incydr and Instructor.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, yes.

Retired product plans, yes.

CrashPlan for Small Business, no.

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Code42 Support

App Downloads reference (CrashPlan)

Who is this article for?

CrashPlan Cloud
CrashPlan for Small Business

Find your product plan in the Code42 console on the Account menu.
Not a CrashPlan Cloud customer? Search or browse CrashPlan for Small Business or Incydr and Instructor.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, yes.

Retired product plans, yes.

CrashPlan for Small Business, no.

Overview

The App Downloads page displays the Code42 app versions available in your Code42 environment, and provides links for users and administrators to download the Code42 app.

Considerations

To use this functionality, you must be assigned the Security Administrator role. 

App Downloads

To access App Downloads:

  1. Sign in to the Code42 console.
  2. Select Administration > Client Management > Downloads.

App Downloads screen with annotations

Item Description
a Operating System

The device operating system for each Code42 app.

  • Use Mac - Apple Silicon processor for devices using Apple chips such as M1. Upon upgrade, M1 devices automatically use this installer.
  • Use Mac - Intel processor for Intel-based Macs. 
b Version Version for each Code42 app.
c Build Number Build number for each Code42 app.
d App Name for each Code42 app.
e Hash (SHA-1)

The SHA-1 hash of the Code42 app installer. This enables you to validate the authenticity of the downloaded file. To validate the file:

  1. Use your tool of choice to calculate the SHA-1 hash of the downloaded file.
  2. Confirm the hash of your installer file matches the hash displayed in the Code42 console.
f Download Apps Downloads the Code42 app to your local file system.
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