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Users reference

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(Version 8.2 and later) This information is refreshed at least once every 15 minutes.
Item Description Click to view
a Active
(Versions 6.5 and later only)
Displays all active users.  
b Deactivated
(Versions 6.5 and later only)
Displays all deactivated users.  
c Invited
(Versions 6.5 and later only)
Displays users invited to create account, but not yet signed in.  
d
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/table/tbody/tr[4]/td[1]/a/span, line 1, column 10
Contains commands available in the user list view.  
e Add a new user Displays pane in which you enter information to add a user.  
f Run a Device Report Navigates to the
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/table/tbody/tr[6]/td[2]/span, line 1, column 10
, displaying results based the users listed.
 
g Selects all the users in the list.  
h Name User's first and last name. Selected user's details
i Username User's username. Selected user's details
j

Backup Devices

Number of devices registered to this user.  Selected user's details
k Used Storage

The amount of data this user has stored at all destinations. 

 

List of all of the user's device archives and stats, by GUID

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[1]/h3/span, line 1, column 10

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CSV export field descriptions

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Starting in version 8.2, these details are restricted by role: the history displays only the restore details and archives you can perform or access based on your role permissions.


Click to view Restore History.

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[1]/div/table/ins[2]/span, line 1, column 10
store point.
Item Description
a User Displays the user's first and last name, if available. If first and last names were not specified when creating the user, displays the user's username.
b Organization Name of the user's organization. Click to view organization details.
c
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[1]/div/table/tbody/tr[3]/td[1]/a/span, line 1, column 10
Displays actions you can perform.
d Username User's username.
e Email Address Email address associated with the user's account.
f

Last Signed In

(Version 7.x and earlier)

Last time the user signed into the
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[1]/div/table/tbody/tr[6]/td[2]/span, line 1, column 10
.
g Backup Quota Amount of storage allotted to the user.
h Date Created Date the user account was created.
i Used Storage

Amount of data stored from this user account's devices. Graph shows the past 30 days. Data points are updated once per day.


Click to view a list of all the user's device archives and stats, by GUID.

j Backup Restores

Number of restores initiated, files restored, and total bytes restored over the past 30 days.

k Operating System Operating system icon for this device. Displays Windows, Mac, or Linux.
l Device Name

The name assigned to the device by Code42. By default, Device Name uses the Hostname reported by the device's operating system, but users and administrators can change the Device Name in the Code42 app and/or Code42 console.

 

If the user has multiple devices, they all appear here.

m Hostname
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[1]/div/table/tr[3]/td[1]/em/span, line 1, column 10
version 6.8.4 and later

The name of the device as reported by the device's operating system. The Hostname is a device property that is not managed by Code42, but if an authorized user changes the hostname of the device, the new hostname may take up to 24 hours to update in the Code42 console.

 

Hostname requires

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[1]/div/table/tr[3]/td[2]/p[2]/span[1], line 1, column 10
 version 6.8.4 or later. Devices running older versions of the
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[1]/div/table/tr[3]/td[2]/p[2]/span[2], line 1, column 10
 display "UNKNOWN."

n Destination Name of the backup destination.
o Store Point Name of the
p Selected Size of the files selected for backup.
q

Backup Status

Backup completion percentage to each destination. Progress bar changes color if a device is in an alert state for that destination.

  • Green indicates no alerts
  • Yellow indicates a warning backup alert
  • Red indicates a critical backup alert
r Last Activity Time since the last activity for the user's devices.
s Completed Time since the device last completed a backup to the specified destination.
t Roles Displays the roles assigned to the user.
u

Indexing

Displays indexing configuration and status for the user.
Appears when indexing is enabled from Settings > Indexing.

v Reference

Displays optional information about the user.

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[2]/h3/span, line 1, column 10

Reset Two-Factor AuthenticationResets thelocal two-factor authentication configuration for this user. This invalidates the secret used to generate this user's Time-based One-Time Password (TOTP). Select this option if a user loses or gets a new mobile device and needs toredo the initial configuration steps.
Command Description
Edit Edits this user's information, including name, email address, and password.
Show Deactivated Devices Displays all of this user's deactivated devices. Not available when deactivated devices are displayed.
Hide Deactivated Devices Hides this user's deactivated devices. Not available when deactivated devices are currently hidden.
View Archives Opens the Archive List view, which displays information about the archives associated with this device.

Search for Files

Opens the
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[2]/table/tbody/tr[5]/td[2]/span, line 1, column 10
in a new tab. The search form is pre-populated with the user's ID.
This action is available only if you are authorized to use the
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[2]/table/tbody/tr[5]/td[2]/em/a/span, line 1, column 10
.
Deactivate Deactivates the user. All associated devices are deactivated. Archives for all associated devices are placed into cold storage.
Activate Activates the user. You may also want to reactivate the user's devices.
Block Blocks the user. User is signed out of all devices and all current
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[2]/table/tbody/tr[8]/td[2]/span[1], line 1, column 10
sessions. Prevents future sign in to all of the user's devices and the
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Users_reference), /content/body/div[2]/table/tbody/tr[8]/td[2]/span[2], line 1, column 10
. Not available when the selected user is currently blocked.
Unblock Unblock currently blocked users. Not available when the selected users are not blocked.
Change Organization Moves selected users to a different organization.
Reset Password

Resets the selected user's password.

 

Users in organizations where Client visibility is set to Hidden do not receive password reset emails.

Print

Prints a list of currently selected users. If no user is selected, all users in the list are printed.

(6.0.x only) 

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