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Get started with Code42 cloud backups

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  1. Go to the
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    .
  2. Sign in with the administrator username and password Professional Services has given to you.
  3. Click Sign In.Code42 console sign in
  4. The first time you sign in to the
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    , a message appears: "By checking this box, you agree that your use of this product is governed by your current master service agreement (MSA) with Code42 Software, Inc., or if you do not have an existing MSA, Code42's online MSA." Check the box and click Continue.
  5. Change the password for your administrator account: 
    1. Go to Administration > Environment > UsersUsers > Active.
    2. .
  6. Select the user that was created by
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    Professional Services.
  7. Click the
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    in the upper-right corner. 
  8. Click Edit
  9. Change your password

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  1. Sign in to the
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    The welcome screen appears. 
  2. Click Yes, continue
    The App Downloads screen appears.
  3.  If the welcome screen does not appear, navigate to Administration > Client Management > App Downloads.
  4. Download the
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     installer for your operating system.
  5. Install the
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  1. Sign in to the
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    .
  2. Select Administration > Environment > UsersUsers > Active  from the menu on the left.
  3. Select Add a new userAdd User icon
  4. Select Add Users.
    Add Users
  5. If you have more than one organization set up, choose an organization for your users. 
  6. Enter the user's first name, last name, email address, and password.
    manually add users to the administration console
  7. Select Add User.
  8. The new user can now download and install the
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     on their device and sign in with their user account.

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  1. Sign in to the
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    .
  2. Select Administration > Environment > UsersUsers > Active  from the menu on the left.
  3. Select Add a new userAdd User icon
  4. Select Add Users.
    Add users
  5. Click Download sample file to download the template for adding users.
  6. Modify the sample file:
    1. Delete the sample entry for "John Doe".
    2. Add the information for your users in the following format (one line per user):
      firstName,lastName,email,password

...

  1. Sign in to the
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    .
  2. Select Administration > Environment > UsersUsers > Active  from the menu on the left.
  3. Select Add a New UserAdd User icon
  4. Select Invite Users.
    Invite users by email
  5. If you have more than one organization set up, select an organization for the new user.
  6. Complete the form:
    • Enter a comma-separated list of email addresses.
    • Enter a reply to address.
    • (Optional) Customize the subject and message to be sent to your users.
  7. Click Send.
    Your users will receive an email with instructions for getting started. Sample email

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