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Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

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CrashPlan for Small Business Device Backup reference

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Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

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Overview

The Backup tab under Device Backup allows you to control how and when backup operations take place, what files to include and exclude from backup, the frequency of backup, and how long versions should be retained.

General

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ItemDescriptionaBackup SetsDisplaysBackup Setswhere you can create and configure backup sets.bBackup will runIndicates whether backups are always running or running only at specific times.- Backup is always running.- Backup will run only at specified times. When set to run between specified times, the
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uses the time provided by the device's operating system.

backup schedule

cPreferred time for verification scanfor Scans the system for file changes and deleted files within your backup selection at the interval and time of day that you specify. If the device is powered off or asleep at the scheduled scan time, the scan runs 30 minutes after the device reconnects.dPushApplies these settings to existing devices in addition to new devices.newattachment
  Always
 

Between specified times

File selection

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ItemDescriptionaIncluded filesAdds pathnames of directories that should beincluded in backupsof this device. Pathnames are case sensitive (see alert below).b+Adds item to the Included filenames list.cIncluded filenames listDisplays pathnames of directories that areincluded in backups.
  • Folder icon 
  • A yellow folder icon indicates a folder.
  • File icon 
  • A purple document icon indicates a file. 

Click theXto remove an item from the list.dExcluded filesAdds pathnames of directories that should beexcluded from backupsof this device.e+Adds item to the Excluded filenames list.fExcluded filenames listDisplays pathnames of directories that areexcluded from backups.
  • Folder icon 
  • A yellow folder icon indicates a folder.
  • File icon 
  • A purple document icon indicates a file.

Click theXto remove an item from the list.gPushApplies these settings to existing devices in addition to new devices.

Consideration:

Keep in mind that excluding previously selected files results in excluded files being deleted from the backup archive. The now-excluded files will not be available for restoring.
Included and excluded files
Inclusions are processed first, followed by exclusions. Files that are in both the inclusions and exclusions will be excluded, since the exclusion list is processed last.
Incorrect drive-letter capitalization may cause data loss
Drive letters are case sensitive. Adding a file path with incorrect capitalization of the drive letter removes all files from the backup file selection for devices with a different case drive letter. For example, adding a file path that starts with lowercase c (such as c:\Users) removes the backups of files whose actual path on disk starts with a capital C (such as C:\Users).

See also https://support.code42.com/Small_Business/Troubleshooting/Real-time_changes_not_detected_due_to_case_sensitivity for details about directory-name case sensitivity.

 

The Code42 app does not back up Windows UNC file paths
The Code42 app does not support Universal Naming Convention (UNC) file paths (for example, //SERVERNAME/shareddir/).

File selections must use an absolute path (for example, C:/) to enable backup and restore. 

 

Filename exclusions

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ItemDescriptionaPlatformsDisplays excluded filename patterns per platform.bEnter filename pattern to exclude from backup.cRegular ExpressionEnter text in the form of aRegular Expression(regex).d+Adds text in text box to list of filename patterns to exclude.eImportDisplays window in which you can paste the contents of a text file with filename patterns / regex items you wish to exclude.fExportDisplays window in which you can copy the contents of the excluded files list, which you can in turn paste into your favorite text editor for editing.gPushApplies these settings to existing devices in addition to new devices.
 

Frequency and versions

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ItemDescriptiona- Back up new versionIndicates how often
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backs up and creates new versions of files in your archive.
bVersions to retain from last weekIndicates which versions to keep from last week (not including today).cVersions to retain from last 90 daysIndicates which versions to keep from last 90 days (not including last week).dVersions to retain from last yearIndicates which versions to keep from last year (not including the last 90 days).eVersions to retain from previous yearsIndicates which versions to keep from previous years (not including last year).fRemove deleted files afterPeriod after which deleted files are removed from the archive.gPushApplies these settings to existing devices in addition to new devices.
 
Frequency

Advanced settings

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ItemDescriptionaBack up open filesIndicates whether files that are open (in use) at the time of back up are backed up.bLockLocks this setting to prevent users from changing it in their personal settings.
Available in
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only.
cPushApplies these settings to existing users in addition to new users.

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Pausing controls

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ItemDescriptionAllow pausing of BackupAllows users of the
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to
pause backups. Leaving this setting unselected removes all pause controls from the
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.
 

Ensure complete backup sets
Disallowing users of the
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 from pausing backups ensures more complete sets of backed up files. If they pause backups often, users may not get complete sets of backed-up files.

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