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Code42 and HIPAA compliance

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,cpenterprise_s}} and
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can support compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as long as you follow proper policies and procedures. This article outlines your options for using
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products

cpenterprise}} and
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 to support HIPAA compliance. For more information about
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's multi-layered approach to securing your data, visit thesee our Compliancewhite papers section of on
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securitywww.code42.com.

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You must sign a Business Associate Agreement (BAA) with

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before your
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can be seen as supporting HIPAA compliance. You can pursue a BAA at any time, whether you are an existing customer seeking support to meet HIPAA compliance needs or a new customer who wants to have a BAA as you begin using 
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's products

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or 
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.

Your company is responsible for developing and enforcing your own policies for using  

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products

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or 
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 in a HIPAA-supporting manner. There are three options to support HIPAA compliance. 

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  • Use the standard
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    ,
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    ,
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    or
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     configuration
    The only requirement to support HIPAA compliance is to have encryption enabled 
    • . Encryption is enabled by default for new customers.(enabled by default).
    Enabling encryption (if it was previously disabled)
    Existing
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    customers may have previously disabled encryption when that option was available in the
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    . If you previously disabled encryption,     use the API to set encryptionEnabled to "true" to enable it for HIPAA compliance. For help, contact
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    about engaging
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    's Professional Services team.

More stringent HIPAA compliance (
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and
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only)

  • Option 1: Activate Compliance Settings in your
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    (
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    only    )
    • Automatically configures a number of settings at once to restrict access to backed-up files.
    • Requires
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      version 5.4 or later.
    • Not compatible with
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      , Legal Hold, File Search,
      • the
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      ,
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      ,  or user file activity monitoring features.
Compliance Settings and HIPAA 
Note that Compliance Settings goes beyond what
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requires to support compliance with HIPAA. Use these options if your
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 requires more control over backup data.
Compliance Settings are for backup-only
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s
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's file activity monitoring and insider risk detection capabilities are not supported if you enable Compliance Settings.
  • Option 2: Configure your settings manually to enhance access restrictions
    • Available for all
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      versions.
    • Compatible with
      • Legal Hold, File Search or
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      ,
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      , and user file activity monitoring features, depending on the settings you select in your manual configuration.
  • If you choose to manually configure your
    • on-premises
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    , see
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    (
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    version 6.x and later). For
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    and 
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    s in the cloud,    ) or
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    (
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    ).     contact sales about engaging
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    's Professional Services team for help with manual configurations to support HIPAA.
  • Recommendations for supporting HIPAA with a manual configuration:
    • Store your encryption keys in an on-premises
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      or in an external keystore.
    • Assign user roles to prevent unauthorized restoration of data.
    • Monitor logs for changes to user roles, user creation, and user deactivation.
    • Restrict visibility of backup data to only users and administrators authorized to view ePHI.

    • ...

    New to
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    If you are new to
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    , contact one of our sales teams to get started:
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      sales
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      sales

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    and    Existing
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    customers

    If you already have a
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    deployment,     Contactcontact sales  to engage
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    's Professional Services your
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    PRO Services representative    team if you have questions on how to:

    Existing
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    customers

    If you

    are already a
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    customer and     would like to obtain a BAA, contact our
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    s    . 

    Interested in 
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    's products?

    If you are new to
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    , contact one of our sales teams to get started:

    ...

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    Other changes:

    1. /body/ul[2]/li/strong/a/@href:
      2. "/Administrator/6/Configuring/Activate_Compliance_Settings_for_backup_data" ⇒ "/Administrator/Cloud/Configuring/Activate_Compliance_Settings_for_backup_data"
    2. /body/ul[2]/li/strong/a/@title:
      3. "Activate Compliance Settings" ⇒ "Administrator/Cloud/Configuring/Activate_Compliance_Settings"
    3. /body/ul[2]/li[2]/ul/li[4]/ul/li[2]/span/a/@href:
      4. "/Administrator/6/Monitoring_and_managing/Roles_resources/Best_practices_for_custom_roles_and_permissions" ⇒ "/Administrator/Cloud/Monitoring_and_managing/Roles_resources/Manage_user_roles"
    4. /body/ul[2]/li[2]/ul/li[4]/ul/li[2]/span/a/@title:
      5. "Best practices for custom roles and permissions" ⇒ "Manage user roles"
    5. /body/ul[4]/li[3]/a/@href:
      6. "/Administrator/6/Monitoring_and_managing/Code42_API_resources/Introduction_to_the_Code42_API" ⇒ "/Administrator/Cloud/Monitoring_and_managing/Code42_API_resources/Introduction_to_the_Code42_API"
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