Skip to main content

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, no.

Incydr Basic, Advanced, and Gov F1, no.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

HOME
GETTING STARTED
RELEASE NOTES
FAQs
APIs
SYSTEM STATUS
Code42 Support

Code42 and HIPAA compliance

...

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/p[2]/span[1], line 1, column 10
,
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/p[2]/span[2], line 1, column 10
,cpenterprise_s}} and
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/p[2]/span[3], line 1, column 10
can support compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as long as you follow proper policies and procedures. This article outlines your options for using
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/p[2]/span[4], line 1, column 10
products

cpenterprise}} and
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[1]/span, line 1, column 10
 to support HIPAA compliance. For more information about
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/ins/span, line 1, column 10
's multi-layered approach to securing your data, visit thesee our Compliancewhite papers section of on
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/ins/del[2]/span, line 1, column 10
security
www.code42.com.

...

You must sign a Business Associate Agreement (BAA) with

before your
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/ins/p[2]/span[1], line 1, column 10
can be seen as supporting HIPAA compliance. You can pursue a BAA at any time, whether you are an existing customer seeking support to meet HIPAA compliance needs or a new customer who wants to have a BAA as you begin using 
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/ins/p[2]/span[2], line 1, column 10
's products

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/span[1], line 1, column 10
or 
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/span[2], line 1, column 10
.

Your company is responsible for developing and enforcing your own policies for using  

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/p/span, line 1, column 10
products

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/span[1], line 1, column 10
or 
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/span[2], line 1, column 10
 in a HIPAA-supporting manner. There are three options to support HIPAA compliance. 

...

  • Use the standard
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/li/strong/ins/span[1], line 1, column 10
    
    ,
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/li/strong/ins/span[2], line 1, column 10
    
    ,
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/li/strong/span[1], line 1, column 10
    
    or
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/li/strong/span[2], line 1, column 10
    
     configuration

    The only requirement to support HIPAA compliance is to have encryption enabled 
  • . Encryption is enabled by default for new customers.(enabled by default).
    Enabling encryption (if it was previously disabled)
    Existing
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/div/ins[1]/span[1], line 1, column 10
    
    customers may have previously disabled encryption when that option was available in the
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/div/ins[1]/span[2], line 1, column 10
    
    . If you previously disabled encryption,
     use the API to set encryptionEnabled to "true" to enable it for HIPAA compliance. For help, contact
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/div/a[2]/ins/span, line 1, column 10
    
    about engaging
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/ul/div/ins[4]/span, line 1, column 10
    
    's Professional Services team.

More stringent HIPAA compliance (
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/h3/em/span[1], line 1, column 10
and
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/h3/em/span[2], line 1, column 10
only)

  • Option 1: Activate Compliance Settings in your
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[1]/li/strong/span, line 1, column 10
    
    (
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[1]/li/strong/em/ins/span, line 1, column 10
    
    only
    )
    • Automatically configures a number of settings at once to restrict access to backed-up files.
    • Requires
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[1]/li/ul/li[2]/span, line 1, column 10
      
      version 5.4 or later.
    • Not compatible with
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[1]/li/ul/li[3]/span, line 1, column 10
      
      , Legal Hold, File Search,
    • the
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[1]/li/ul/del/span[1], line 1, column 10
      
      ,
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[1]/li/ul/del/span[2], line 1, column 10
      
      ,  or user file activity monitoring features.
Compliance Settings and HIPAA 
Note that Compliance Settings goes beyond what
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/div[1]/ins/span[1], line 1, column 10
requires to support compliance with HIPAA. Use these options if your
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/div[1]/ins/span[2], line 1, column 10
 requires more control over backup data.
Compliance Settings are for backup-only
ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/div[2]/strong/ins/span, line 1, column 10
s

ParseError: EOF expected (click for details)
Callstack:
    at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/div[2]/ins/span, line 1, column 10
's file activity monitoring and insider risk detection capabilities are not supported if you enable Compliance Settings.
  • Option 2: Configure your settings manually to enhance access restrictions
    • Available for all
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/li[1]/ul/li[1]/span, line 1, column 10
      
      versions.
    • Compatible with
    • Legal Hold, File Search or
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/li[1]/ul/ins/span[1], line 1, column 10
      
      ,
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/li[1]/ul/ins/span[2], line 1, column 10
      
      , and user file activity monitoring features, depending on the settings you select in your manual configuration.
  • If you choose to manually configure your
  • on-premises
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/span[1], line 1, column 10
    
    , see
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/span[2], line 1, column 10
    
    (
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/span[3], line 1, column 10
    
    version 6.x and later). For
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ins[2]/span[1], line 1, column 10
    
    and 
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ins[2]/span[2], line 1, column 10
    
    s in the cloud,
    ) or
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/del[1]/span[1], line 1, column 10
    
    (
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/del[1]/span[2], line 1, column 10
    
    ).
    contact sales about engaging
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ins[3]/span, line 1, column 10
    
    's Professional Services team for help with manual configurations to support HIPAA.
  • Recommendations for supporting HIPAA with a manual configuration:
    • Store your encryption keys in an on-premises
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/li[3]/ul/li[1]/span/span, line 1, column 10
      
      or in an external keystore.
    • Assign user roles to prevent unauthorized restoration of data.
    • Monitor logs for changes to user roles, user creation, and user deactivation.
    • Restrict visibility of backup data to only users and administrators authorized to view ePHI.
  • ...

    New to
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/del[2]/span, line 1, column 10
    
    If you are new to
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/del[3]/span, line 1, column 10
    
    , contact one of our sales teams to get started:
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[2]/del[1]/span, line 1, column 10
      
      sales
      ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[1]/ul[2]/del[2]/span, line 1, column 10
      
      sales

    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[2]/h3/ins/span, line 1, column 10
    
    and
    Existing
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[2]/h3/span, line 1, column 10
    
    customers

    If you already have a
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[2]/del[1]/span, line 1, column 10
    
    deployment,
    Contactcontact sales  to engage
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[2]/span, line 1, column 10
    
    's Professional Services your
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[2]/del[2]/span, line 1, column 10
    
    PRO Services representative
    team if you have questions on how to:

    Existing
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[3]/h3/span, line 1, column 10
    
    customers

    If you

    are already a
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[3]/del/span, line 1, column 10
    
    customer and
    would like to obtain a BAA, contact our
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[3]/a/span, line 1, column 10
    
    s

    Interested in 
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[4]/h3/ins/span, line 1, column 10
    
    's products?

    If you are new to
    ParseError: EOF expected (click for details)
    Callstack:
        at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[4]/ins/span, line 1, column 10
    
    , contact one of our sales teams to get started:

    ...

    • ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[4]/ul[2]/li[1]/span, line 1, column 10
      
    • ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[4]/ul[2]/ins/span, line 1, column 10
      
    • ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[4]/ul[2]/ins/li[1]/span, line 1, column 10
      
    • ParseError: EOF expected (click for details)
      Callstack:
          at (Article_Update_Log/2021-07-01/Code42_and_HIPAA_compliance), /content/body/del[2]/del/div[4]/ul[2]/ins/li[2]/span, line 1, column 10
      

    Other changes:

    1. /body/ul[2]/li/strong/a/@href:
    2. "/Administrator/6/Configuring/Activate_Compliance_Settings_for_backup_data""/Administrator/Cloud/Configuring/Activate_Compliance_Settings_for_backup_data"
    3. /body/ul[2]/li/strong/a/@title:
    4. "Activate Compliance Settings""Administrator/Cloud/Configuring/Activate_Compliance_Settings"
    5. /body/ul[2]/li[2]/ul/li[4]/ul/li[2]/span/a/@href:
    6. "/Administrator/6/Monitoring_and_managing/Roles_resources/Best_practices_for_custom_roles_and_permissions""/Administrator/Cloud/Monitoring_and_managing/Roles_resources/Manage_user_roles"
    7. /body/ul[2]/li[2]/ul/li[4]/ul/li[2]/span/a/@title:
    8. "Best practices for custom roles and permissions""Manage user roles"
    9. /body/ul[4]/li[3]/a/@href:
    10. "/Administrator/6/Monitoring_and_managing/Code42_API_resources/Introduction_to_the_Code42_API""/Administrator/Cloud/Monitoring_and_managing/Code42_API_resources/Introduction_to_the_Code42_API"
    • Was this article helpful?