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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

Code42 Support

Troubleshooting The Upgrade From Version 4.2.x To Version 4.2.3.1

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

Overview

This article describes troubleshooting steps for issues encountered while upgrading your Code42 environment to version 4.2.3.1.

If you have any concerns about the upgrade process, stop all upgrade operations and contact our Customer Champions for assistance.

Troubleshooting your Master Server upgrade