Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
This article describes how to upgrade the Code42 servers in your Code42 environment from version 5.1.2 to version 22.214.171.124.
If your authority server is a Code42 managed appliance, our Customer Champions work with you to upgrade your Code42 environment. Do not attempt to upgrade your environment on your own.
Affected Code42 Platform components
The upgrade from version 5.1.2 to 126.96.36.199 includes changes to the following components. View Code42 platform version 188.8.131.52 release notes for details.
Code42 server version 184.108.40.206 is compatible with the following components.
Windows and Mac:
* Indicates this version is bundled with Code42 server version 220.127.116.11.
All storage servers in your Code42 environment must use the same Code42 server software version as your authority server.
If you have any questions about upgrading your Code42 environment, or if you need assistance troubleshooting the upgrade, contact our Customer Champions for Code42 for Enterprise support or CrashPlan for Small Business (previously CrashPlan PRO) support.
Step 1: Download the upgrade file
Download the upgrade file for your server operating system. If your Code42 environment has Code42 servers running on different operating systems, download the upgrade file for each operating system: