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Code42 Support

Upgrade your environment

Applies to:
  • CrashPlan PROe
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

Links to upgrade files and instructions for upgrading your Code42 environment are located in the tables below. Information on testing the upgrade, version compatibility, and what to expect during the upgrade is included in the linked instructions for each upgrade.

Upgrade instructions and downloads

Choose the upgrade instructions that match your Code42 server's current and target versions. Upgrading to the latest version might require multiple steps if your current version is more than one version behind the latest version.

Recommended upgrade path

The upgrades below provide the simplest path from your current Code42 server version to the most recent version. Code42 recommends following these upgrade paths in most cases.

Current Code42 server version Upgrade to Code42 server version Associated device upgrades

5.1.2 - 5.4.3

6.0.0

Instructions

CrashPlan app

Alternative upgrade paths

The upgrades below introduce extra steps to get from your current Code42 server version to the most recent version.

You should only perform these upgrades:

  • For testing purposes
  • If you do not want to upgrade to the most recent version.
  • If your current Code42 server version is older than 5.1.2 (apply the appropriate upgrade to get to version 5.1.2, then follow the recommended upgrade path above).
Current Code42 server version Upgrade to Code42 server version Associated device upgrades
  • 5.4.0
  • 5.4.1
  • 5.4.2

5.4.3

Instructions

CrashPlan app
  • 5.3.0
  • 5.3.1

5.4.3

Instructions

CrashPlan app
5.3.0

5.3.1

Instructions

CrashPlan app
  • 5.2.0
  • 5.2.0.1
  • 5.2.1

5.4.3

Instructions

CrashPlan app

  • 5.2.0
  • 5.2.0.1
  • 5.2.1

5.3.1

Instructions

CrashPlan app
  • 5.2.0
  • 5.2.0.1

5.2.1

Instructions

None
  • 5.1.2
  • 5.1.2.1

5.4.3

Instructions

  • CrashPlan app
  • CrashPlan mobile app
  • 5.1.2
  • 5.1.2.1

5.3.1

Instructions

  • CrashPlan app
  • CrashPlan mobile app
  • 5.1.2
  • 5.1.2.1

5.2.1

Instructions

  • CrashPlan app
  • CrashPlan mobile app
5.1.2

5.1.2.1

Instructions

None
  • 5.0.1
  • 5.0.2
  • 5.0.3

5.1.2.1

Instructions

CrashPlan app
  • 4.3.4
  • 4.3.4.1
  • 4.3.5.1
  • 4.3.5.2
  • 4.3.5.3
5.1.2.1
Instructions
CrashPlan app
4.2.3.1 5.1.2.1
Instructions
CrashPlan app

Upgrades to unsupported versions

The upgrades below are for Code42 server versions that are no longer supported. They are included here to enable you to apply the necessary upgrades to proceed to a more recent, supported version.

Upgrade from version 4.x to 4.x

Current Code42 server version Upgrade to Code42 server version Associated device upgrades
  • 4.3.0
  • 4.3.2
  • 4.3.4.1
  • 4.3.5
  • 4.3.5.1
  • 4.3.5.2
4.3.5.3
Instructions
  • 4.3.0, 4.3.2, 4.3.4.1: CrashPlan app
  • 4.3.5, 4.3.5.1, 4.3.5.2: None
4.2.3.1 4.3.5.3
Instructions
  • CrashPlan app
  • SharePlan app (OS X)
  • SharePlan mobile app
  • 4.3.0
  • 4.3.2
  • 4.3.4
4.3.4.1
Instructions
CrashPlan app
  • 4.2.3
  • 4.2.3.1
4.3.4.1
Instructions
  • CrashPlan app
  • SharePlan app (OS X)
  • SharePlan mobile app (iOS)
  • 4.2.0
  • 4.2.1
  • 4.2.2
  • 4.2.3
4.2.3.1
Instructions
None*
  • 4.1.8
  • 4.1.8.1
4.2.3.1
Instructions
None*
4.1.6.3 4.2.3.1
Instructions

None

4.1.6 4.1.6.3
Instructions
None
4.1.5.1

4.1.6

Instructions

  • CrashPlan app
  • SharePlan app
  • SharePlan mobile app
4.1.5

4.1.5.1

Instructions

SharePlan app (Windows)

4.1.4

4.1.5.1

Instructions

  • CrashPlan app
  • CrashPlan mobile app (iOS)
  • SharePlan app
  • SharePlan mobile app (iOS)

* By design, this upgrade does not upgrade devices. We strongly recommend that you continue to upgrade to a later version in order to upgrade your devices.

Upgrade from version 3.x to version 4.x

Current Code42 server version Upgrade to Code42 server version Contains device upgrade for the CrashPlan app
3.6.5.1 4.2.3.1
Instructions
Yes
  • 3.6.5
  • 3.6.5.1
4.1.8.1
Instructions
Yes

Upgrade from version 3.x to version 3.x

Current Code42 server version Upgrade to Code42 server version Contains device upgrade for the CrashPlan app
  • 3.6.4.1
  • 3.6.4.3
  • 3.6.5
3.6.5.1
Instructions
  • 3.6.4.x to 3.6.5.1: Yes
  • 3.6.5 to 3.6.5.1: No
3.6.4

3.6.4.1

Instructions

 
3.6.3.2

3.6.4.1
Instructions

Yes
3.6.3.1

3.6.4.1
Instructions

Yes
3.6.3.1 3.6.3.2
Instructions
No
3.6.2.1 3.6.3.1
Instructions
Yes
3.6.1.5 3.6.2.1
Instructions
No
3.6.1.4 3.6.2.1
Instructions
No
3.6.1.2 3.6.1.5
Instructions
Yes
3.5.5 3.6.1.5
Instructions
Yes
3.5.4 3.5.5
Instructions
No
3.5.3.2 3.5.4
Instructions
No
3.5.3 3.5.4
Instructions
No
3.5.2 3.5.3.2
Instructions
Yes
3.5.1.x 3.5.3.2
Instructions
Yes
3.4.x 3.5.1.1
Instructions
No
3.4.x 3.4.1.5
Instructions
No
3.3.x 3.4.1.5
Instructions
Yes
3.2.1.2 3.3.0.2
Instructions
Yes
3.2.1.1 3.2.1.2
Instructions
No
3.2.1 3.2.1.2
Instructions
No
3.8.2010.2 3.6.1.5
Instructions
Yes

Upgrade older versions

To upgrade older versions of CrashPlan PROe to 3.8.2010.2, visit our legacy documentation.

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