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Code42 Support

Remove a computer from your CrashPlan for Small Business account

Available in:

Small Business


This article provides step-by-step instructions for permanently removing a computer from your CrashPlan for Small Business (previously CrashPlan PRO) account. When a computer is removed, you can no longer back up its files or use it as a destination for other backups.


When you remove a computer from your account, the Code42 app stops backing up its files and permanently removes all its backed-up files. If you want to back up the computer again later, you must restart your backup.

Removing is permanent and can't be reversed
Removing a computer from your account deletes all of its backed-up files. This is permanent and cannot be reversed. Any previously stored backup information is deleted.


  1. Sign in to your CrashPlan for Small Business administration console.
  2. Go to Devices.
  3. Click on the computer that you want to remove.
  4. Click the action menu.
  5. Click Deactivate.
    Deactivating a computer
  6. When prompted, select I understand this device’s archive will be deleted.
  7. Click OK to permanently remove this computer from your CrashPlan for Small Business account.