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Available in:

Small Business
Code42 Support

Remove a computer from your CrashPlan for Small Business account

Available in:

Small Business


This article provides step-by-step instructions for permanently removing a computer from your CrashPlan for Small Business (previously CrashPlan PRO) account. When a computer is removed, you can no longer back up its files or use it as a destination for other backups.


When you remove a computer from your account, the Code42 app stops backing up its files and permanently removes all its backed-up files. If you want to back up the computer again later, you must restart your backup.

Removing is permanent and can't be reversed
Removing a computer from your account deletes all of its backed-up files. This is permanent and cannot be reversed. Any previously stored backup information is deleted.


  1. Sign in to your CrashPlan for Small Business administration console.
  2. Go to Devices > Active.
  3. Click on the computer that you want to remove.
  4. Click the action menu.
  5. Click Deactivate.
    Device Details action menu
  6. When prompted, select I understand this device’s archive will be deleted.
  7. Click OK to permanently remove this computer from your CrashPlan for Small Business account.