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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

This article applies to Small Business.

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View CrashPlan for Small Business receipts

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

This article applies to Small Business.

Overview

This article explains your options for viewing and obtaining receipts from CrashPlan for Small Business.

Video

Watch the brief video below to learn how to access your receipts (start at 1:02). 

Considerations

Receipts for CrashPlan for Small Business do not include value-added tax (VAT) information for any customers.

View your CrashPlan for Small Business receipts

Email

CrashPlan for Small Business receipts are sent via email for subscription changes. You can also get receipts emailed to you automatically each month. 

For subscription changes

By default, we email a CrashPlan for Small Business receipt:

Monthly

To receive a receipt via email automatically each month: 

  1. Sign in to the Code42 console. 
  2. Select Account
  3. Click Manage My Subscription
    The My Subscriptions page opens. 
  4. Click Details
  5. For Receive Renewal Receipts, select On

Online

CrashPlan for Small Business subscription administrators can view CrashPlan for Small Business receipts at any time.

Viewing subscriptions purchased after November 2016

  1. Sign in to the CrashPlan for Small Business Code42 console.
  2. Go to Account.
  3. Click View Current Billing Information to view subscriptions you purchased after November 2016.

Managing subscriptions purchased before November 2016

  1. Sign in to the CrashPlan for Small Business Code42 console.
  2. Go to Account.
  3. View subscriptions under Previous Billing History for subscriptions you purchased before November 2016.
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