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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, no.

Link: Product plans and features.

This article applies to Small Business.

Code42 Support

Re-subscribe to CrashPlan for Small Business

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, no.

Link: Product plans and features.

This article applies to Small Business.

Overview

This article explains how to re-subscribe to CrashPlan for Small Business after your subscription or free trial has expired. 

Considerations

In order to re-subscribe, you must:

  • Be the designated Subscription Administrator for the account
  • Have your CrashPlan for Small Business username and password    

Steps

To re-subscribe to CrashPlan for Small Business after your subscription or free trial has expired, purchase a new CrashPlan for Small Business subscription. 

  1. Sign in to the administration console at https://www.crashplanpro.com/console
  2. Select Account from the left navigation menu. 
    Your account and subscription information appear. 
    Account Information screen
  3. Select Purchase Subscription
    The Shopping Cart page opens in a new tab or window.  
  4. Review the number of licenses in the cart. If the quantity does not match the number of active devices for your CrashPlan for Small Business subscription, update it to match. 
  5. Read the plan terms.
  6. Click Review and Continue
  7. Enter your billing and payment information. 
  8. Click Continue
  9. Review your order and accept the terms and conditions. 
  10. Click Submit Order
    An order confirmation page appears. An order confirmation email is also sent.