Skip to main content

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

This article applies to Small Business.

HOME
GETTING STARTED
RELEASE NOTES
FAQs
APIs
SYSTEM STATUS
Code42 Support

Your CrashPlan for Small Business backup status report

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

This article applies to Small Business.

Overview

For all CrashPlan for Small Business users, we send regular backup status reports to keep you informed about the health of your devices' backups. This guide explains the information in your backup status reports and shows how to configure when these emails are sent.

Video

Watch the 3-minute video below to learn about backup status report emails and troubleshoot any areas of concern. 

Your backup status report

Backup status report

 

Item Description
a Support

Open the CrashPlan for Small Business support site.

b My Account Open your CrashPlan for Small Business Code42 console.
c Areas of concern

The number of your devices that have an area of concern, such as a long time since the last backup activity or an incomplete backup. Troubleshoot areas of concern

d Device name

The name of one device under your CrashPlan for Small Business user account.
This is a setting on your device, not a name configured in CrashPlan for Small Business.

e Backup status

An indicator of this device's backup status.

  • Green: This device's backup is normal.
  • Yellow: This device has not started a backup.
  • Red: This device has not connected in several days.
f Backup information

Details about this device's backup.

  • Destination name: The name of the backup destination, such as CrashPlan PRO Online or a local folder.
  • Last backup activity: The last time this device connected to this destination.
  • Last completed backup: The last time this device completed a backup to this destination.
  • Selected for backup: The amount of data selected for backup to this destination from this device.

Configuring backup report delivery

You can configure your weekly backup status reports from the Code42 console

Your CrashPlan for Small Business administrator can also configure report settings for everyone in your organization.

Configuring backup reports from the Code42 console

  1. Sign in to the Code42 console.
  2. Go to Devices > Active.
  3. Choose a device to view its details.
  4. Click the action menu and choose Edit.
  5. Go to Reporting.
  6. Change your backup report settings.
  7. Click Save.