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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, no.

Link: Product plans and features.

This article applies to Small Business.

Code42 Support

Next steps after setting up CrashPlan for Small Business

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, no.

Link: Product plans and features.

This article applies to Small Business.

Overview

As a CrashPlan for Small Business administrator, use this article to quickly locate resources for configuring and managing your CrashPlan for Small Business environment. After you set up CrashPlan for Small Business, follow the next steps suggested here.  

Backup

Familiarize yourself with the administration console

Explore the administration console.

  • Learn the basics of navigating the administration console.
  • Use the administration console to view, manage, monitor, and configure your CrashPlan for Small Business environment.
  • Apply settings across your CrashPlan for Small Business environment.

Configure and manage your environment

Configure appropriate backup policies and settings for your organization.

Adjust memory settings

If your backup selection exceeds 1 TB of storage (or 1 million files), we recommend you adjust Code42 app settings to reduce the amount of memory required for backup.

Configure backup policies

Grant and remove access

CrashPlan for Small Business pricing is device-based, so you are charged for each active device.

Configure backup alert recipients

By default, administrator users receive backup alert report emails. You can add more users to the list of recipients in the administration console from Settings > Reporting.   

Troubleshooting

Foundational concepts

For an understanding of the foundational concepts underpinning the CrashPlan for Small Business environment, refer to the articles below.

  • How Backup Works
    An explanation of how Code42 analyzes, compresses, encrypts, transmits, and stores data.
  • Archive Encryption Key Security
    An in-depth look at encryption-key options, as well as other important aspects of your backup's security.

Resources and support

For additional information, search our support articles or contact our Customer Champion team.