CrashPlan for Small Business supported operating systems
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Overview
This article lists the operating systems that Code42 supports for CrashPlan for Small Business and the anticipated date when support will end.
Code42 supports the Code42 app running on computers whose operating systems are supported by their vendors. With few exceptions, Code42 does not support its software on computers running an operating system that is no longer supported by its vendor.
For details, see our Operating system support policy.
Code42 regularly sends out email communications about changes in operating system support. For more information, see our supported operating systems announcements.
Applies to
CrashPlan for Small Business (previously CrashPlan PRO)
Supported operating systems
The following operating systems are currently supported for the CrashPlan for Small Business Code42 app.
Windows
The CrashPlan for Small Business Code42 app is supported on computers running Windows operating systems until the end of the Enterprise and Education editions support lifecycle. The Windows lifecycle is typically 18 months from release date. For details on the support lifecycle for Windows, see Microsoft's Windows lifecycle fact sheet.
| OS version | Release date | End of service for Enterprise and Education editions | Anticipated end of Code42 support |
|---|---|---|---|
| Windows 10, version 1903 | May 21, 2019 | December 8, 2020 | December 8, 2020 |
|
Windows 10, version 1809 |
November 13, 2018 | May 11, 2021 | May 11, 2021 |
| Windows 10, version 1803 | April 30, 2018 | November 10, 2020 | November 10, 2020 |
| Windows 10, version 1709 | October 17, 2017 | April 14, 2020 | April 14, 2020 |
| Windows 8.1 | October 17, 2013 | January 10, 2023* | January 10, 2023 |
| Windows 7 SP1 | October 22, 2009 | January 14, 2020* | January 14, 2020 |
| Windows Server 2019 Standard Edition | November 13, 2018 | January 9, 2029** | January 9, 2029 |
|
Windows Server 2016 Standard Edition |
October 15 2016 | January 12, 2027** | January 12, 2027 |
|
Windows Server 2012 R2 Standard Edition |
November 25, 2013 | October 10, 2023** | October 10, 2023 |
|
Windows Server 2008 R2 |
October 22, 2009 | January 14, 2020** | January 14, 2020 |
* End of extended support.
** End of extended support for Windows Server. For details on the support lifecycle for Windows Server, see Microsoft's Windows Server release information.
Mac
The CrashPlan for Small Business Code42 app is supported on computers running macOS until Apple no longer supports the operating system. Apple does not adhere to an official support lifecycle cadence. See Apple's macOS Support page for information on support for its operating systems.
| macOS version | Release date | Anticipated end of extended support by Apple | Anticipated end of Code42 support |
|---|---|---|---|
| Mojave 10.14 | September 24, 2018 | September 2021* | September 2021 |
|
High Sierra 10.13 |
September 25, 2017 | September 2020* | September 2020 |
| Sierra 10.12 | September 20, 2016 | September 2019* | September 2019 |
* Source: See "Support status" in Wikipedia articles macOS Mojave, macOS High Sierra, and macOS Sierra.
Linux
Red Hat Enterprise Linux
The CrashPlan for Small Business Code42 app is supported on computers running Red Hat Enterprise Linux operating systems until the end of Red Hat's Extended Update Support (EUS) lifecycle. The EUS lifecycle is 24 months from release date. For details on the support lifecycle, see Red Hat Enterprise Linux Life Cycle.
| OS version | Release date | End of Extended Update Support by Red Hat | Anticipated end of Code42 support |
|---|---|---|---|
| Red Hat Enterprise Linux 8.0 | May 7, 2019 | November 7, 2019* | November 7, 2019* |
| Red Hat Enterprise Linux 7.7 | August 6, 2019 | August 30, 2021 | August 30, 2021 |
| Red Hat Enterprise Linux 7.6 | October 30, 2018 | October 31, 2020 | October 31, 2020 |
| Red Hat Enterprise Linux 7.5 | April 10, 2018 | April 30, 2020 | April 30, 2020 |
* Red Hat Enterprise Linux 8.0 is not an EUS release, but is a minor release with a six-month life cycle.
Ubuntu
The CrashPlan for Small Business Code42 app is supported on computers running Ubuntu operating systems until the end of Ubuntu's Long Term Support (LTS) lifecycle. The LTS lifecycle is 5 years from release date. For details on the support lifecycle, see The Ubuntu lifecycle and release cadence.
| OS version | Release date | End of LTS support by Ubuntu | Anticipated end of Code42 support |
|---|---|---|---|
|
Ubuntu 18.04 |
April 26, 2018 |
April 2023 | April 2023 |
| Ubuntu 16.04 |
April 21, 2016 |
April 2021 | April 2021 |
Previously supported operating systems
The following operating systems were previously supported for the CrashPlan for Small Business Code42 app, but are no longer supported.
Windows
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| Windows 10, version 1703 | October 9, 2018 | 6.8 |
| Windows 8 | January 9, 2018 | 6.8 |
| Windows Vista Service Pack 2 | April 11, 2017 |
4.7 |
| Windows XP | April 14, 2009 |
4.7 |
| Windows Server 2012 | October 9, 2018 | 4.7 |
| Windows Server 2008 | January 13, 2015 | 4.7 |
| Windows Server 2003 | July 14, 2015 | 4.2 |
Mac
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| OS X El Capitan 10.11 | August 2018 | 6.8 |
| OS X Yosemite 10.10 | August 2017 | 6.8 |
| OS X Mavericks 10.9 | September 2016 | 6.8 |
| OS X Mountain Lion 10.8 | September 2015 |
4.7 |
| OS X Lion 10.7 | October 2014 |
4.7 |
| Mac OS X Snow Leopard 10.6 | February 2014 | 4.21 |
| Mac OS X Leopard 10.5 | June 2011 | 3.6.4 |
| Mac OS X Tiger 10.4 | September 2009 | 3.2 |
1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.
Linux
| Operating system | Vendor and Code42 support ended | Last supported Code42 app version |
|---|---|---|
| Red Hat Enterprise Linux 7.4 | August 31, 2019 | 7.2 |
| Red Hat Enterprise Linux 7.3 | November 30, 2018 | 6.8 |
| Red Hat Enterprise Linux 7.2 | November 30, 2017 | 6.8 |
| Red Hat Enterprise Linux 7.1 | March 31, 2017 | 6.8 |
| Ubuntu 14.04 | April 2019 | 6.9 |
1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.
Mobile app supported operating systems
The following operating systems are supported for the CrashPlan for Small Business mobile app.
| Mobile OS | Version |
|---|---|
| Android | Android 5.0 and later |
| iOS | iOS 11.0 and later |
External resources
Windows
Linux
Red Hat Enterprise Linux
Ubuntu
- Ubuntu: The Ubuntu lifecycle and release cadence
- Ubuntu wiki: Releases
- Wikipedia: Ubuntu version history
Mac
- Apple: macOS support
- Wikipedia: macOS release history