Overview
This article lists the operating systems that Code42 supports for CrashPlan for Small Business and the anticipated date when support will end.
Code42 supports the Code42 app running on computers whose operating systems are supported by their vendors. With few exceptions, Code42 does not support its software on computers running an operating system that is no longer supported by its vendor.
For details, see our Operating system support policy.
Code42 regularly sends out email communications about changes in operating system support. For more information, see our supported operating systems announcements.
Applies to
CrashPlan for Small Business
Supported operating systems
The following operating systems are currently supported for the CrashPlan for Small Business Code42 app.
Windows
The CrashPlan for Small Business Code42 app is supported on computers running Windows operating systems until the end of the Enterprise and Education editions support lifecycle. The Windows lifecycle is typically 18 months from release date. For details on the support lifecycle for Windows, see Microsoft's Windows lifecycle fact sheet.
| OS version |
Release date |
End of service for Enterprise and Education editions |
Anticipated end of Code42 support |
| Windows 10, version 2004 |
May 27, 2020 |
December 14, 2021 |
December 14, 2021 |
| Windows 10, version 1909 |
November 12, 2019 |
May 10, 2022 |
May 10, 2022 |
| Windows 10, version 1903 |
May 21, 2019 |
December 8, 2020 |
December 8, 2020 |
|
Windows 10, version 1809
|
November 13, 2018 |
May 11, 2021 |
May 11, 2021 |
| Windows 10, version 1803 |
April 30, 2018 |
November 10, 2020 |
November 10, 2020 |
| Windows 10, version 1709 |
October 17, 2017 |
October 13, 2020 |
October 13, 2020 |
| Windows 8.1 |
October 17, 2013 |
January 10, 2023* |
January 10, 2023 |
| Windows Server 2019 Standard Edition |
November 13, 2018 |
January 9, 2029** |
January 9, 2029 |
|
Windows Server 2016 Standard Edition
|
October 15 2016 |
January 12, 2027** |
January 12, 2027 |
|
Windows Server 2012 R2 Standard Edition
|
November 25, 2013 |
October 10, 2023** |
October 10, 2023 |
* End of extended support.
** End of extended support for Windows Server. For details on the support lifecycle for Windows Server, see Microsoft's Windows Server release information.
Mac
The CrashPlan for Small Business Code42 app is supported on computers running macOS until Apple no longer supports the operating system. Apple does not adhere to an official support lifecycle cadence. See Apple's macOS Support page for information on support for its operating systems.
| macOS version |
Release date |
Anticipated end of extended support by Apple |
Anticipated end of Code42 support |
| macOS Catalina 10.15 |
October 7, 2019 |
October 2022* |
October 2022 |
| macOS Mojave 10.14 |
September 24, 2018 |
September 2021* |
September 2021 |
|
macOS High Sierra 10.13
|
September 25, 2017 |
September 2020* |
September 2020 |
* Source: See "Support status" in Wikipedia articles macOS Catalina, macOS Mojave, and macOS High Sierra.
Linux
Red Hat Enterprise Linux
The CrashPlan for Small Business Code42 app is supported on computers running Red Hat Enterprise Linux operating systems until the end of Red Hat's Extended Update Support (EUS) lifecycle. The EUS lifecycle is 24 months from release date. For details on the support lifecycle, see Red Hat Enterprise Linux Life Cycle.
| OS version |
Release date |
End of Extended Update Support by Red Hat |
Anticipated end of Code42 support |
| Red Hat Enterprise Linux 8.2 |
April 28, 2020 |
April 30, 2022 |
April 30, 2022 |
| Red Hat Enterprise Linux 8.1 |
November 7, 2019 |
November 30, 2021 |
November 30, 2021 |
| Red Hat Enterprise Linux 7.7 |
August 6, 2019 |
August 30, 2021 |
August 30, 2021 |
| Red Hat Enterprise Linux 7.6 |
October 30, 2018 |
October 31, 2020 |
October 31, 2020 |
Ubuntu
The CrashPlan for Small Business Code42 app is supported on computers running Ubuntu operating systems until the end of Ubuntu's Long Term Support (LTS) lifecycle. The LTS lifecycle is 5 years from release date. For details on the support lifecycle, see The Ubuntu lifecycle and release cadence.
| OS version |
Release date |
End of LTS support by Ubuntu |
Anticipated end of Code42 support |
|
Ubuntu 18.04
|
April 26, 2018
|
April 2023 |
April 2023 |
| Ubuntu 16.04 |
April 21, 2016
|
April 2021 |
April 2021 |
Previously supported operating systems
The following operating systems were previously supported for the CrashPlan for Small Business Code42 app, but are no longer supported.
Code42 app upgrades may be blocked on unsupported operating systems
If your computer runs an older version of an operating system that is no longer supported by Code42, Code42 may block upgrade of the Code42 app on the computer. To permit upgrade to the most recent Code42 app, update the operating system on the computer to a
supported version.
Windows
| Operating system |
Vendor and Code42 support ended |
Last supported Code42 app version |
| Windows 10, version 1703 |
October 9, 2018 |
6.8 |
| Windows 8 |
January 9, 2018 |
6.8 |
| Windows 7 SP1* |
January 14, 2020 |
7.4 |
| Windows Vista Service Pack 2 |
April 11, 2017 |
4.7
|
| Windows XP |
Vendor support ended:
April 14, 2009
Code42 support ended:
November 2015
|
4.7
|
| Windows Server 2012 |
October 9, 2018 |
4.7 |
Windows Server 2008 R2
Standard Edition |
January 14, 2020** |
7.6 |
| Windows Server 2008 |
January 13, 2015 |
4.7 |
| Windows Server 2003 |
July 14, 2015 |
4.2 |
* Windows 7 is no longer supported. For help moving from Windows 7 to Windows 10, see Use the Code42 app to help move to Windows 10.
** See Microsoft's article Announcing new options for SQL Server 2008 and Windows Server 2008 End of Support.
Mac
| Operating system |
Vendor and Code42 support ended |
Last supported Code42 app version |
| macOS Sierra 10.12 |
November 2019 |
7.2 |
| OS X El Capitan 10.11 |
August 2018 |
6.8 |
| OS X Yosemite 10.10 |
Vendor support ended:
August 2017
Code42 support ended:
August 2018
|
6.8 |
| OS X Mavericks 10.9 |
Vendor support ended:
September 2016
Code42 support ended:
August 2018
|
6.8 |
| OS X Mountain Lion 10.8 |
September 2015 |
4.7
|
| OS X Lion 10.7 |
October 2014 |
4.7
|
| Mac OS X Snow Leopard 10.6 |
February 2014 |
4.21 |
| Mac OS X Leopard 10.5 |
June 2011 |
3.6.4 |
| Mac OS X Tiger 10.4 |
September 2009 |
3.2 |
1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.
Linux
| Operating system |
Vendor and Code42 support ended |
Last supported Code42 app version |
| Red Hat Enterprise Linux 8.0 |
November 7, 2019 |
7.4 |
| Red Hat Enterprise Linux 7.5 |
April 30, 2020 |
8.0 |
| Red Hat Enterprise Linux 7.4 |
August 31, 2019 |
7.2 |
| Red Hat Enterprise Linux 7.3 |
November 30, 2018 |
6.8 |
| Red Hat Enterprise Linux 7.2 |
November 30, 2017 |
6.8 |
| Red Hat Enterprise Linux 7.1 |
March 31, 2017 |
6.8 |
| Ubuntu 14.04 |
April 2019 |
6.9 |
1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.
Mobile app supported operating systems
The following operating systems are supported for the CrashPlan for Small Business mobile app.
| Mobile OS |
Version |
| Android |
Android 5.0 and later |
| iOS |
iOS 11.0 and later |
