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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

This article applies to Small Business.

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Code42 Support

CrashPlan for Small Business requirements

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, no.

CrashPlan for Small Business, yes.

This article applies to Small Business.

Overview

This article lists the system requirements and network ports for your CrashPlan for Small Business environment.

Code42 console requirements

  • Minimum resolution: 1024x768
  • Web browser:
    • Chrome (most recent)
    • Firefox (most recent)
    • Microsoft Edge (most recent built on Chromium, on Windows)
    • Safari (most recent, on Mac and Linux)

The Code42 console does not support mobile web browsers.

Code42 app requirements

  • These system requirements are the minimum requirements to install the Code42 app. We recommend using more powerful hardware for the best performance.
  • The Code42 app is not supported on devices running ARM processors, which includes most phones and tablets. 
  • If your backup is unusually large (more than 1 TB or 1 million files), you must configure the Code42 app to use more RAM than the minimum requirement.
  • The Code42 app requires an Internet connection for almost all activity, including signing in, backing up, restoring, and changing most settings.
  • The Code42 app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.

Following are the minimum requirements for devices running the Code42 app. However, depending on usage, the Code42 app may need more than the listed minimums to operate effectively.

OS Hardware Software
Windows
  • 2 GHz dual-core CPU
  • 2 GB Memory
  • 2 GB drive space

Supported Windows operating systems for CrashPlan for Small Business devices 

Mac

  • 2 GHz 64-bit Intel CPU
  • 2 GB Memory
  • 2 GB drive space

Supported Mac operating systems for CrashPlan for Small Business devices

Linux
  • 2 GHz 64-bit CPU
  • 2 GB Memory
  • 2 GB drive space

Supported Linux operating systems for CrashPlan for Small Business devices1 

 

Install:

  • libgconf-2-4
  • libXScrnSaver
  • net-tools
  • libnss3
  • libxss1 (Ubuntu 14.04 only) 
  • libnsl (Red Hat Enterprise Linux 8.1 and later only)

1 The Code42 app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu 

 

Network ports

Code42 app ports

Port(s)

Protocol

Source

Destination

Description

443

HTTPS

LAN networks

CrashPlan PRO Online

Communication from the device to the Code42 console

4244

TCP Localhost Localhost

Communication from the Code42 app to the Code42 service

4287

TCP LAN networks CrashPlan PRO Online Communication from the device to CrashPlan PRO Online

Code42 console ports

Port(s)

Protocol

Source

Destination

Description

4285

TCP

LAN networks

CrashPlan PRO Online

Communication from the device to the Code42 console for web restores.

CrashPlan for Small Business mobile app requirements

Mobile OS Version
Android Android 5.0 and later
iOS iOS 11.0 and later