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Available in:

StandardPremiumEnterprise
Small Business
Code42 Support

Add or remove a computer from your CrashPlan for Small Business account

Available in:

StandardPremiumEnterprise
Small Business

Overview

This article provides step-by-step instructions for adding a new computer or removing an existing computer from your CrashPlan for Small Business account.

Considerations

  • CrashPlan for Small Business subscription pricing is based per device, so each month you are only billed for the number of active devices in your organization. 
  • After adding a new computer, you can begin backing up files for that computer. 
  • When you remove a computer from your account, the Code42 app stops backing up its files and permanently removes all its backed-up files. If you want to back up the computer again later, you must restart your backup.

Add a computer

Before you begin

Step 1: Download the Code42 app installer

Placing an installer on each device
Most CrashPlan for Small Business administrators prepare to install the Code42 app using one of these methods:
  • Download the Code42 app installer once, then copy the installer to multiple devices.
  • On each device, download the Code42 app installer from the CrashPlan for Small Business administration console.
  1. Sign in to your CrashPlan for Small Business administration console with your CrashPlan for Small Business username and password.
  2. Go to App Downloads.
    App Downloads screen
  3. Click the appropriate Download icon Download icon for your device's operating system.
    For most Windows devices, we recommend using the Windows (64-bit) installer.

Step 2: Install CrashPlan for Small Business and sign in

We recommend that each user install and sign in to the Code42 app using their own username and password.

  1. Run the Code42 app installer on the device where you want to install CrashPlan for Small Business.
    • Windows: Double-click the MSI file.
    • Mac: Mount the DMG and double-click the PKG file.
    • Linux: Unpack the .tgz archive and run the included install.sh Bash script: sudo ./install.sh
  2. After the installation is complete, sign in to the Code42 app using your CrashPlan for Small Business username and password.
    If you don't have a username and password, your CrashPlan for Small Business administrator can create them.

Step 3: Start backing up files

  1. After signing in for the first time, click Add New Device and then click Yes on the confirmation dialog. 
    The new device appears on the Home screen.
  2. Click View details for the new device.
  3. Click Add destinations.
    • To back up to the Code42 cloud, select CrashPlan PRO Online and click Save.
    • To back up to a local destination: 
      1. Select Add Local Destination.
      2. Select the device or folder to which you want to back up, and click Open.  
  4. Click Save.
  5. Click Done.
    Backup starts automatically.

Remove a computer

Removing is permanent and can't be reversed
Removing a computer from your account deletes all of its backed-up files. This is permanent and cannot be reversed. Any previously stored backup information is deleted.
  1. Sign in to your CrashPlan for Small Business administration console.
  2. Go to Devices > Active.
  3. Click the computer that you want to remove.
  4. Click the action menu.
  5. Click Deactivate.
    Device Details action menu
  6. When prompted, select I understand this device’s archive will be deleted.
  7. Click OK to permanently remove this computer from your CrashPlan for Small Business account.