Skip to main content
Code42 Support

Download CrashPlan PRO

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise


This tutorial explains how to download the CrashPlan app from the administration console.


You must create a CrashPlan PRO account before downloading the CrashPlan app. If you don't have an account, see Setting Up CrashPlan PRO.

Step 1: Download the CrashPlan app installer

  1. Sign in to your CrashPlan PRO administration console with your CrashPlan PRO username and password.
  2. Go to App Downloads.
    App downloads in CrashPlan PRO
  3. Click the appropriate Download icon  for your device's operating system.
    For most modern Windows devices, we recommend using the Windows (64-bit) installer.

Step 2: Install the CrashPlan app

  1. Run the CrashPlan app installer on the device where you want to install CrashPlan PRO.
    • Windows: Double-click the MSI file.
    • OS X: Mount the DMG and double-click the PKG file.
    • Linux: Unpack the .tgz archive and run the included Bash script: sudo ./
  2. After the installation is complete, sign in to the CrashPlan app using your CrashPlan PRO username and password.
    If you don't have a username and password, your CrashPlan PRO administrator can create them.
  3. In the CrashPlan app, click Start Backup.
  • Was this article helpful?