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Code42 Support

CrashPlan PRO Account reference

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise

Overview

The Account Information page provides a quick way to purchase a subscription plan or change your current one. It also displays details about your subscription (including the expiration or renewal date), the number of active devices, and the amount of data being protected.

Account information

Account Information screen

Item Description
a Subscription Status of your CrashPlan PRO subscription
b Account created Date when your CrashPlan PRO account was created
c Manage My Subscription Click to manage your subscription via our payment processor, Digital River
d Devices Total number of computers under your CrashPlan PRO subscription
e Storing

Amount of data backed up on all computers under your CrashPlan PRO subscription

f Previous Billing History Displays information on your CrashPlan PRO subscriptions purchased before November 1, 2016
g View Current Billing Information Displays information on your CrashPlan PRO subscriptions purchased after November 1, 2016, via our payment processor, Digital River
h Subscription Administrator

The user who is authorized to make changes to your billing information for your CrashPlan PRO subscription

i Change Click to change your subscription administrator to another user

Change subscription administrator

Change Subscription Admin dialogue

Item Description
a Change subscription administrator to: List of users who can be selected as the subscription administrator
b Cancel Click to close without changing your subscription administrator
c Change Click to change your subscription administrator to the selected user