Identify your Code42 environment type and version
Who is this article for?
CrashPlan for Small Business, yes.
Code42 for Enterprise, yes.
Link: Product plans and features.
Overview
This article describes how to identify if you have:
- A cloud or on-premises Code42 environment
- User or administrator privileges
For administrators of on-premises Code42 environments, this article also describes how to check your authority server version.
To find your Code42 app version, see Which Code42 app version am I using?
Considerations
The functionality of your Code42 software differs with your Code42 environment type, version, and user privileges. Your version and privileges are helpful to know when you:
- Contact our Customer Champions for support
- Consult support articles for help
- Post information to our Code42 community
- Contact sales for new products
Identify if you have a cloud or on-premises Code42 environment
- Sign in to the administration console.
- Check the URL you used to sign in.
- If you signed in using one of the following URLs, you have a cloud Code42 environment.
- https://www.crashplan.com/login
- https://console.us.code42.com/login
- https://console.ie.code42.com/login
- CrashPlan for Small Business only: https://www.crashplanpro.com/login
- If you signed in using another URL, similar to the examples below, you have an on-premises Code42 environment.
- https://authority-server.example.com:4285/console
- https://192.0.2.100:4285/console
- If you signed in using one of the following URLs, you have a cloud Code42 environment.
Check your authority server version number
On-premises Code42 environments only
As an administrator of an on-premises authority server, check the Code42 server version number from the administration console:
- Sign in to the administration console.
- Navigate to Administration > Settings > Server.
- Under General, see Current server version.
Find support articles for your version
To ensure that a support article matches the software you're using, choose your Code42 server version at the top of the article:
In the search menu for support articles, filter the results to match your product and version, if applicable:
Identify if you have user or administrator privileges
- Sign in to the administration console.
- Look at the left navigation menu:
A user has limited access to the tools in the administration console. An administrator has access to more options for configuring the Code42 environment. 
