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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to Cloud.

Other available versions:

Version 6 and laterLink: What version am I on?

Code42 Support

Why does the Code42 app show a different amount of storage used than the administration console?

Overview

You may notice in the Code42 app that the amount of space used at a particular destination differs from the amount used as shown in the administration console for the exact same destination. The reason is because the Code42 app displays storage values using a different calculation method than the administration console. This article explains the difference.

Calculation background

The Code42 app calculates storage amounts using a base-10 counting system. In this system, a kilobyte is 1000 bytes, a megabyte is 1000 kilobytes, and a gigabyte is 1000 megabytes.

The administration console calculates storage amounts using a base-2 counting system, or binary. In this system, a kibibyte is 1024 bytes, a mebibyte is 1024 kibibytes, and a gibibyte is 1024 mebibytes. These totals are calculated by the exponential power of two. For example, 210 = 1024.

Storage displayed in the Code42 app versus the administration console

The Code42 app and the administration console both display storage size as "MB" or "GB", but those acronyms mean different things depending on where they are displayed:

  • In the Code42 app, storage is displayed in megabytes or gigabytes (base-10 system). 
  • In the administration console, storage is displayed in mebibytes or gibibytes (base-2 system). 

So, for example, while your Code42 app shows that the space used at a particular destination is 1.5 GB (1.5 gigabytes), your administration console will show the used storage at the exact same destination as 1.3 GB (1.3 gibibytes). It's the same amount. It's just measured in different ways.

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