This article describes Code42 cloud data-retention periods in the event of an employee departure or the conclusion of service with Code42.
Code42 environments that use Code42 cloud secure storage with hosted encryption keys.
If a user leaves your company or institution, the user's archives remain active until an administrator in your Code42 environment deactivates the user. When a user or device is deactivated, the associated archives move to cold storage.
Conclusion of service
If you do not renew your service with Code42, or the service is otherwise terminated, Code42 may deactivate your Code42 cloud secure storage.
After deactivation of your Code42 cloud secure storage by Code42, the associated archives move to cold storage.
The amount of time archives are kept in cold storage depends on your deployment type:
- Code42 cloud deployments with hosted keys: 14 days. This setting is only configurable if you disable inheritance in Organization Settings. See the Organizations reference for more information.
While archives are in cold storage, they are not monitored by the automatic archive maintenance process.
- When an archive's cold storage retention period is over, it becomes an expired archive. By default, archives remain expired for 20 days, after which they are deleted.
- After an archive is deleted, the data is not recoverable.